Job vacancy: Medical Support Secretary, University Hospitals of North Midlands NHS Trust, Stoke-on-Trent,

Job summary

Main area: Oncology
Grade: Band 3
Contract: 5 months (Fixed term end date 30/09/2026)
Hours: Part time - 30 hours per week (Between 09:00 - 17:00 over 4 days)
Job ref: 205-7820342-A

Employer: University Hospitals of North Midlands NHS Trust
Employer type: NHS
Site: Royal Stoke University Hospital
Town: Stoke-on-Trent,
Salary: £24,937 - £26,598 Pro-rata
Salary period: Yearly
Closing: 26/03/2026 23:59

Medical Support Secretary

Band 3

Detailed job description and main responsibilities

* Are you looking for a new challenge? * Are you looking to work in a fast paced team? If you answered yes, then this role could be for you! An exciting opportunity has arisen with in our Haematology secretarial department. We are looking for a dynamic individual, excited and eager to join us in our journey of improvement. The successful candidate will be required to support the Medical Secretarial Team in the delivery of a comprehensive administrative service, outline new and efficient processes and inpatient and outpatient waiting list management for our speciality, in accordance with the Patient Access Policy. You will be required to communicate appointments and admission related information to patients and carers along with answering queries both verbally and written, and typing correspondence within performance targets as appropriate, and supporting in the delivery of the local and national NHS targets.

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Person specification

Qualifications

Essential criteria

Good general education to include GCSE English or equivalent
Experience and/or qualifications in administration duties
Proficient in the use of Microsoft office: Word, Excel, access and Power-point

Desirable criteria

Typing qualification or relevant experience

Knowledge, Skills, Training and Experience

Essential criteria

Ability to work autonomously and be accountable for own actions
Ability to work as part of the wider team
Excellent written and communication skills
Ability to maintain confidentiality and deal with situations in a sensitive manner

Personal Qualities

Essential criteria

Positive mindset in respect of supporting organisational change; learning, and continuous improvement
Takes responsibility and is accountable for delivering to their agreed objectives
Delivers work of consistent and predictable high quality

Important information about your application

All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
References - please ensure you provide email addresses for all referees for the last three years of employment.
We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
Flexible working will be considered in line with Trust policies
New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
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University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help

At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of your start date to ensure sufficient time for the operational and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

In line with the change of Immigration rules on 8th January 2026 if you require Sponsorship through the Skilled Worker Visa you must be able to provide B2 English evidence before a Certificate of Sponsorship can be issued.

Visa eligibility notice:
The UK Home Office has imposed an emergency brake on specific visa routes.

Skilled Worker visas cannot currently be issued to Afghan nationals.
Study visas cannot currently be issued to nationals of Afghanistan, Cameroon, Myanmar or Sudan.
As a result, we are unable to progress applications requiring sponsorship under these routes.

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