Detailed job description and main responsibilities

Key Areas/Tasks

·       Lead and coordinate the Trust’s first line emergency response to fire,

major incident, security alerts and serious untoward Incidents. Informing and

escalating to the Trust’s on call management team and working with the Trust Emergency Preparedness, Resilience and Response (EPRR) team.

·       Monitor OPEL triggers in accordance with the Trusts escalation policy and enact operational responses across the Trust

·       Ensure accurate bed state reporting for internal and external use.

·       Lead continuous hospital flow coordination across Planned and Unplanned Care Groups to optimise capacity.

·       Represent the Trust at a System, Regional and National level

·       Participate in Corporate, Care Group and Business Unit meetings and decision making as required

·       Participate in the Trusts Tactical on call rota

·       Brief the Deputy Chief Nurse/Professional Lead for Quality and Operations on professional issues across UHNM sites.

·       Ensure confidentiality is maintained at all times, only releasing information obtained

during employment to those acting in an official capacity in accordance with the Data

Protection Act

·       Act as a role model, maintaining and upholding high standards of professional behaviours and maintaining own clinical skills

·       Be responsible for ensuring and maintaining high standards of clinical care for patients and providing a safe environment for patients

·       To receive, interpret and communicate highly complex and sometimes conflicting information to large groups of staff who may have conflicting views or objectives. Reconciling these conflicting views where there are significant barriers to accepting and/or understanding decisions

·       Provide, receive and act on sensitive or contentious information relating to the Trusts highly specialist, complex service/modernisation issues which at times may be emotive and/or controversial

·       Ability to demonstrate the acquisition of additional specialist leadership/management knowledge (equivalent to master’s level), through training and experience acquired over time. This will include financial, HR and activity management as well as the leadership of a range of clinical services. 

·       A sound working knowledge of acute service provision. 

·       Able to act in accordance with the Nursing & Midwifery Council/Health and Care Professionals Council Code of Conduct

·       Be able to undertake clinical activity to monitor the quality of care and experience of patients in all clinical settings. 

·       Monitor complaints and incidents, relating to patient flow/site and operational management across the Trust ensuring appropriate responses and action plans.

·       Be an effective leader of change, embedding a culture of continuous quality improvement. 

·       Implement robust systems to ensure the site and operations workforce is fit for purpose in relation to statutory and mandatory training. 

·       Work with the Deputy Chief Nurse-Operations/Professional Lead Quality and Operations and Care group senior leadership teams to embed systems to deliver high standards of safe care based on best practice and clear evidence. 

·       Identify risks relating to patient flow and operational management, developing and implementing action plans to mitigate them as well as alerting the Deputy Chief Nurse- Operations/Professional Lead Quality and Operations/Deputy Chief Operating Officer and relevant Care group senior leadership teams. 

·       Support the implementation of a robust system to deliver patient safety assurance.

·       Be able to competently use Trust electronic systems to analyse information and take

appropriate action to maintain Trust performance.

·       Challenge practice, to ensure that best practices is identified and shared Trust wide,

enabling awareness of the need to change practice and provide evidence-based care

·       To act as an expert resource and provide advice on patient care in relation to clinical interventions, policies, service development and delivery. 

·       Able to cope with interruptions whilst in periods of concentration and manage conflicting priorities. 

·       Participate in Trust investigations and disciplinary hearings as required. 

·       Take action when professional standards fall short of those acceptable. 

·       To support the implementation and monitoring of performance against local and national Key Performance Indicators, taking action to continually improve performance. 

·       Support and encourage multi-disciplinary working, which focuses upon patient pathways ensuring the smooth transition of the patient through the care process including facilitating the movement of patients through care locations, to ensure patients are cared for within an optimum time frame. 

·       Be able to deal with distressing or emotional situations

·       Recognise the impact on staff, patients, and visitors of sometimes tragic and

distressing situation. Give appropriate advice and support as needed whilst

maintaining a calm professional manner

·       Be competent in basic IT skills including the use of word, excel and Trust BI dashboards 

·       Competently use Trust electronic systems and BI dashboards to analyse data and inform decisions

·       Ensure compliance with manual handling training and use of appropriate techniques.

·       Support the development of the clinical research agenda. 

·       Develop communication methods to help reduce barriers to change, using appropriate language to engage with staff in a positive manner 

·       Support and promote the development of continuous improvement methodology capability within your team and its application in delivery of service outputs.

·       Utilise the Improving Together tools, routines and behaviours to coach and develop the capability of your team to do a little every day to improve and deliver exceptional care aligned to the UHNM strategic priority domains.

Personal/Professional Development

·       Maintain professional registration (NMC, HCPC.) and qualifications, including working towards or holding a master’s degree in a relevant field.

·       Engage in personal development planning, appraisal processes, and ongoing training to enhance leadership competence.

·       Demonstrate advanced leadership and management knowledge, including financial, HR, and activity management.

·       To have a minimum of 2 years in a recent senior nursing role in an acute setting.

This job description is not an exhaustive document but reflects the current position. Details and emphasis may change in line with service needs after consultation with the post holder.