Job overview

We currently have an exciting opportunity for an Administrator that is looking for a new challenge to work in an organisation that will help you develop and achieve your goals to become the best you can be.

The Medical and Clinical Administrator post is available as a fixed term/secondment position (for approximately 18 months) to support our Adult Mental Health Services situated in Hall Court, Telford. The Service offers mental health care and treatment across a variety of different age ranges and presentation. 

The post holder will be working as part of a team along with other Medical and Clinical Administrators and Administrative Assistants.  The post holder will be expected to be able to use their own initiative and judgement, although they will be well supported by other Mental Health Admin staff and through the clinical and professional networks accessible through the community teams.

Main duties of the job

Our Medical & Clinical Administrators are an integral part of our Admin Team. The role is busy, challenging and rewarding.   We are currently looking for a Medical and Clinical Administrator working 37.5 hours per week, supporting the Adult Mental Health Services based in Telford which is available as a fixed term/secondment position for approximately 18 months. 

What will the role entail?

• Administration work for Consultant Psychiatrist/Doctors/Clinical Leads and other Mental Health Professionals
• Typing clinical letters
• Diary and clinic management for the Consultant Psychiatrist/Clinical Leads - scheduling appointments, supervisions etc.
• Confidently handling complex queries of a challenging/sensitive nature
• Concise & accurate message taking
• Using own initiative to proactively resolve problems
• Minute Taking
• Day to Day operational tasks to support the Consultant Psychiatrist/Doctors/Clinical Leads and other Mental Health Professionals

What are we looking for?

• Flexibility to meet service need with a passion for quality
• A confident communicator, with strong customer service skills
• Good grammar and written skills
• Honesty, integrity and commitment
• Strong computer and keyboard skills
• Experience of clinical systems (RIO or similar)
• Resilience to work in a busy service
• A passion for the care and support provided to our service users
• Experience of working in the NHS or a healthcare setting
• Ideally hold an NVQ level 3 admin or equivalent qualification/experience

Working for our organisation

By joining Team MPUFT, you will be helping your communities and in return for this, we will support you by

• Supporting your career development and progression.
• Excellent NHS Pension scheme
• Generous maternity, paternity, adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients.
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car – fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccination every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Please note this vacancy may close early if we receive a high volume of applications for the role