Job overview

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

We’re looking for an organised and enthusiastic Business Support Officer to join our People Transformation & Development team on a 10-month maternity cover basis. This is a great opportunity to be part of a supportive and forward-thinking team that plays a key role in shaping the experience of colleagues across the Trust.

In this varied and rewarding role, you’ll provide high-quality administrative and coordination support across a wide range of people-focused initiatives, including leadership development, staff wellbeing, engagement, and talent management. You’ll work closely with colleagues across the organisation, helping to ensure our programmes and events run smoothly while also being a friendly and helpful point of contact for queries.

If you enjoy working in a fast-paced environment, have strong organisational skills, and are passionate about supporting people and making a positive difference, we’d love to hear from you.

Main duties of the job

As a Business Support Officer, you’ll play an important role in supporting the delivery of our People Transformation & Development priorities. Your day-to-day work will be varied and collaborative, giving you the chance to get involved in a wide range of activities.

You will:

• Provide a professional and responsive administrative service, supporting colleagues and managers with queries related to development, engagement, and people initiatives
• Help coordinate and deliver a range of events and programmes, including booking venues, managing attendance, preparing materials, and supporting both face-to-face and virtual sessions
• Act as a key point of contact for the team, managing shared inboxes and ensuring enquiries are handled efficiently and helpfully
• Support the promotion of initiatives by helping to create and share engaging communications across the organisation
• Assist with surveys, reporting, and basic data analysis to help evaluate the impact of programmes and inform future improvements
• Maintain accurate records and support the smooth running of systems and processes linked to learning, development, and engagement activities
• Work closely with colleagues across the People Directorate and wider organisation to ensure a consistent and positive experience for staff

This role is ideal for someone who enjoys being organised, takes pride in delivering great service, and likes working as part of a team to make things happen.

Working for our organisation

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are ‘United in our Uniqueness’ and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

 Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.