Job overview

Are you a people-focused leader with a passion for driving operational excellence in healthcare? We’re looking for a motivated and experienced Operational People Manager to join our team at University Hospital North Midlands.

About the Role

As a Band 7 Operational People Manager, you will play a key role in supporting the delivery of high-quality patient care by leading and developing our workforce. You’ll work closely with clinical and non-clinical teams to ensure our services are safe, efficient, and responsive to the needs of our patients and staff.

What You’ll Bring

• Proven experience in operational Employee Relations case work, ideally within the NHS or a similar complex environment.
• Strong leadership and communication skills with the ability to influence and inspire.
• A proactive, solution-focused approach to workforce challenges.
• Knowledge of NHS HR policies, employment law, and workforce planning tools.
• A commitment to equality, diversity, and inclusion in the workplace.

Why Join Us?

• Be part of a supportive and inclusive NHS Trust that values its people.
• Access to excellent training and development opportunities.
• Generous NHS pension scheme and annual leave entitlement.
• A chance to make a real difference in the lives of patients and staff.

Main duties of the job

The Operational People Manager undertakes an operational role in support of cases and complex work for designated service areas. The individual will have a large and complex ER case load which will require a high level of skill in relation to People policies and an understanding of the business needs of service areas and the People Strategy for that area. They will be responsible for ensuring processes are compatible with policies, Trust-wide vision, strategy, opportunities, pressures and workforce plans. 

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. 

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.