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Job summary

Main area
AAU
Grade
Band 6
Contract
Fixed term: 12 months (Maternity Cover)
Hours
  • Full time
  • Flexible working
Job ref
179-7388616-M
Employer
West Suffolk NHS Foundation Trust
Employer type
NHS
Site
West Suffolk NHS Foundation Trust
Town
Bury St Edmunds
Salary
£38,682 - £46,580 Per Annum, Pro Rata
Salary period
Yearly
Closing
16/09/2025 23:59

Employer heading

West Suffolk NHS Foundation Trust logo

Sister/Charge Nurse - AAU

Band 6

Job overview

The successful candidate will be part of a fantastic team and be expected to take charge of all areas within the acute Assessment unit including the Same Day Emergency Care Unit and also caring for patients who attend with acute illnesses. The successful candidate will be an experienced staff nurse looking for self-development or someone wishing to expand their nursing portfolio.

Our Acute assessment unit is a is a thriving, innovative, front door service consistent of 23 assessment trolleys which operates 24 hours a day, it is a fast-paced unit which cares for patients with varied medical conditions in their acute phase. The unit is part of the Same Day Emergency Care program where we deliver rapid assessment of Medical and surgical patient’s including diagnostic and treatment without being admitted to a ward. They can then go home on the same day if it is clinically safe to do so. You will have the opportunity the opportunity to work in a clinical environment striving for excellence, and be an integral part of our nursing team.

You will be supported by the ward manager and matron to undertake personal and professional development opportunities. The ward offers different learning opportunities as well as a chance to develop management and leadership skills.

Main duties of the job

Support and deliver a range of clinical activities within the work area and act as a role model, demonstrating high levels of clinical expertise and leading, managing and delivering individual patient care.

 Exhibit a positive attitude, be receptive to change and lead a team of innovative and creative staff, delegated by the Unit Manager

 Take charge of AAU, including the AEC and Monitored beds and to manage the teams within to deliver best practice standards to patients from the fundamental aspects to advanced care interventions

 Promote strong clinical leadership into the clinical area to encourage a high-performance culture, improve the service user experience and really challenge traditional nursing through new insights and perspectives

Work alongside nursing staff to influence and enable change and work towards clinical excellence

Work with the Unit Manager to ensure the standard of care delivery, support to administrative parts of the service and supervision of staff

Support the Emergency Department and Wards to deliver performance targets

Ensure the safe operation of the Acute Assessment Unit inpatient bays and Ambulatory Emergency Care areas by utilising the appropriate clinical skills and knowledge to maintain patient flow, safety, supporting deteriorating patients and collecting/requesting appropriate patient investigations.

Deputise in the absence of the Unit Manager, managing staff and physical resources effectively

Working for our organisation

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

 

Join us. What will you #BeKnown for?

Detailed job description and main responsibilities

Key Tasks & Responsibilities:

 

Coordinate a 23 bedded unit / SDEC

Shift by Shift responsibility for overall operational Running of the unit

Maintaining Quality and patient Safety.

 

Communication:

To work as a team member of the AAU, establishing effective communication networks across the multidisciplinary team, particularly the medical team, AEC/ED/Short Stay Registered Nurse in charge, Patient Flow Team, Senior Trust Staff and with patients/relatives and carers while offering support to colleagues and requesting assistance as necessary

 

 

Assist in the development of communication systems and maintain existing effective systems within the clinical area, with nursing, the multi-disciplinary team, and support services staff.

 

To report to the Unit Manager / Senior Nurse on duty in a timely manner, information relating to all work activity, e.g. identifying significant changes in relation to direct patient care/treatment plans

 

To act as advocate for patients’ individual needs and choices

 

Assist in the teaching of staff and learners in nursing practices, acting as link nurse/mentor for named learners as required.

 

Assist in the supervision, support, training and assessment of registered and non-registered skilled workers.

 

Participates in the induction of staff and preceptorship of staff.

 

Takes lead responsibility for teaching and assessing learners in practice and encourages critical reflection as in clinical supervision.

 

To identify ways of overcoming potential barriers to effective communication

 

To demonstrates verbal communication through the ability to give basic information and support to individuals. To listen effectively and modify communication to individual needs.

 

To demonstrates written communication through the ability to record accurate, succinct, clear and legible reports and documentation.

 

To escalate clinical concerns to the relevant clinician/teams as per escalation policies in a timely manner

 

To receive and respond appropriately to telephone calls, e-mails and personal enquires accurately, courteously, and competently.

 

 

2       Leadership and Management  

Assesses nursing care to be delivered. Plans, prioritises and supervises care within an allocated time frame. Delegate activities to team members appropriately

Works collaboratively with the inter-professional team in order to comply with the Trust and Departmental escalation plans, ensuring that relevant senior staff have been informed of position and appropriate action taken.

Supervises the delivery of care to maintain agreed standards.

Assesses nursing care to be delivered. Plans, prioritises and supervises care within an allocated time frame. Delegate activities to team members appropriately

Works collaboratively with the patient Flow Team in relation to decisions on patient flow issues.

Assists and supports the Unit Manager in the safe, effective management of the area including management of personnel, facilities and the associated systems and processes.

 

Supervises and monitors the work of staff within the Unit, ensuring that practice is evidence based and agreed protocols adhered to.

 

Co-ordinate care across the unit deploying staff and prioritising as necessary.

 

Ensure that staff rotas are planned to provide adequate staffing and skill mix. Identify when shortfalls occur, or are likely to occur, taking appropriate remedial action and necessary documentation.

 

Assist the Unit Manager to manage resources within agreed budgets as set by the Service Manager (budget holder)

 

Assist the Unit Manager in the recruitment and selection of staff following agreed personnel policies.

 

Be fully conversant with all policies and procedures required for the role, including major incident, fire, health and safety, disciplinary, managing employee’s attendance, capability, complaints and grievance and follow these as necessary.

 

Assist the Unit Manager to identify and manage performance issues including attendance, professional conduct, capability, etc. and liaise with HR as required.

 

Actively promote professional development amongst staff within the area

 

Assist the Unit Manager to ensure that all staff have agreed objectives and personal development plans and to produce these concomitants with appraisal reports in a timely manner.

 

Reviews and evaluates the effectiveness of nursing care for area of responsibility for the shift.

Organises and deploys staff according to workload, ensuring appropriate staff cover and reporting any deficiencies to Unit Manager or to divisional staffing bleep holder 933.

Is able to deputise for the Unit Manager by holding the divisional staffing bleep when required and formulates appropriate staffing plans to ensure patient safety within the medical division with the Bronze/Silver manager on-duty.

Identifies problems and risks, decides on appropriate actions via a structured approach and reports promptly to other staff on matters requiring their input.

Works collaboratively with the inter-professional team and other members of staff on different wards/departments.

Ensures all emergencies, untoward incidents, complaints and grievances are responded to and reported in accordance with Trust Policies

Contributes to the effective and efficient use of resources. Including safe use, checking, maintenance and storage of equipment

Reviews and evaluates the effectiveness of nursing care for area of responsibility for the shift. Delivers clear, concise records and handover.

Manages own time and responds to unexpected demands in a professional manner.

 

Training & Development

 

To provide support and guidance to trained and untrained members of the team

 

Supervise and facilitate appropriate mentorship of students working within the area.

 

Work in partnership with other nurses and trainers within the Trust in the co-ordination and delivery of training and development programmes

 

Support and facilitate staff to keep up to date with changes in nursing practice, technology, research and health care.

 

Provide practical support by working alongside nurses as a clinical and educational advisor.

 

To include practical skills demonstration to nursing assistants new to the clinical area

 

To act as practice supervisor for Trainee Assistant Practitioners

 

To establish and lead on an aspect of care in a link role, disseminating changes and up to date information to the work team.

 

Ensure Mandatory Training and e-Learning are up to date or liaises with educational lead designated for the area to book these in a timely manner.

 

To liaise with educational leads for the Unit/Trust in ensuring team members are fully up to date with all e-Learning and Mandatory Training modules.

Person specification

Education and qualifications

Essential criteria
  • NMC Registration
  • BLS & ILS Trained
  • Evidence of ongoing professional development
  • Supervisor & Assessor Course
Desirable criteria
  • ALS Trained
  • Teaching Qualification
  • Leadership Course

Experience and knowledge

Essential criteria
  • Willingness to share knowledge.
  • Awareness of current political/professional issues
  • Demonstrates an awareness of the importance of keeping the clinical environment safe and clean
  • Previous experience as a Staff Nurse in an acute setting
  • Knowledge of the Data Protection Act
  • Able to deputise for the Unit Manager
  • Awareness of the Trust’s financial and governance goals and specific to AAU
  • Demonstrates awareness of the importance of Patient Flow, AEC and AAU to the Trust’s strategic goals and to patient safety
Desirable criteria
  • Previous acute experience within the NHS
  • Demonstrates experience managing deteriorating patients.
  • Previous acute experience in an AMU/ED setting

Skills and abilities

Essential criteria
  • Excellent interpersonal and communication skills
  • Ability to remain calm and work under pressure.
  • Ability to work to clear guidelines and within role boundaries.
  • Proficient IT skills
  • IV Drug administration trained.
  • Cannulation competent
  • Venepuncture competent
  • Proficient in accurate, objective documentation and clinical hand-over of patients
  • Able to recognise and manage deteriorating patients and to escalate concerns
  • Proficient with E-Care
Desirable criteria
  • Knowledge of SDEC pathways/processes
  • Knowledge of current KPIs for AAU
  • ABG collection competent
  • Proficient with E-Care
  • ALS training

Personal qualities

Essential criteria
  • Awareness of own limitations
  • Ability to use initiative, referring key decisions as appropriate and understanding aim limitations.
  • Organisational skills

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardDisability confident employerArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jennifer Chandler
Job title
Ward Manager
Email address
[email protected]
Telephone number
01284 713972
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