Job summary
- Main area
- Admin
- Grade
- NHS AfC: Band 2
- Contract
- Fixed term: 12 months (FTC 12 Months)
- Hours
- Part time
- Job share
- Job ref
- 179-7068224-M
- Employer
- West Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- West Suffolk Hospital NHS Foundation Trust
- Town
- Bury St. Edmunds
- Salary
- £24,465 Per Annum, Pro Rata
- Salary period
- Yearly
- Closing
- 22/09/2025 23:59
Employer heading

Admin and clerical Assistant - Medical Treatment Unit
NHS AfC: Band 2
Job overview
The Ward Clerk will have responsibility for administrative duties within the Ward/Unit. The post holder will be responsible for ensuring an optimum level of efficient clerical support to the nursing and medical staff in a timely and accurate manner. He/she will have contact with patients, carers and all members of the multi professional team, as such he/she will provide front of house services for the Ward/Unit.
Main duties of the job
For full details of the Job Role and Person Specification, Please see attached Job Description.
Certificate of sponsorship – For your information only
Please note that Certificate of Sponsorship is not available for this position as it does not meet one or more of the required criteria. For more information on eligible roles please visit https://www.gov.uk/skilled-worker-visa
If you qualify for another type of visa or right to work, please ignore this information.
Working for our organisation
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Detailed job description and main responsibilities
For full details of the Job Role and Person Specification, Please see attached Job Description.
The closing date for this vacancy may change if we receive a strong response. Please ensure that you apply for any post you are interested in as soon as possible.
Person specification
Education and qualifications
Essential criteria
- GCSE English or Maths or equivalent at pass grade
Desirable criteria
- RSA 1 or equivalent
Experience and knowledge
Essential criteria
- Awareness of Data Protection Act
- Computer Literate
Desirable criteria
- Experience as a Ward Clerk within the NHS
- Knowledge of NHS administrative procedures
Skills and abilities
Essential criteria
- Good organisational skills
- Able to establish effective working partnership with members of the multidisciplinary team
- Good written and verbal communication skills
- Excellent telephone manner
Personal Qualities
Essential criteria
- Able to prioritise work.
- Able to deal with all types of queries in an efficient manner
- Able to cope with stressful and emotional circumstances
- Able to work with a multi professional team
Documents to download
Further details / informal visits contact
- Name
- susan cheriyan
- Job title
- Senior Matron
- Email address
- [email protected]
List jobs with West Suffolk NHS Foundation Trust in Administrative Services or all sectors