Job summary
- Main area
- Admin
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 179-7605890-I
- Employer
- West Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- Disability Resource Centre
- Town
- Bury St Edmunds
- Salary
- £24,937 - £26,598 per annum pro rata
- Salary period
- Yearly
- Closing
- 03/12/2025 23:59
Employer heading
Administration Assistant - Community Equipment & Wheelchair Services
NHS AfC: Band 3
Job overview
Main duties of the job
To provide administrative support to the contracting team in managing the community equipment and wheelchair service contracts. The community equipment service contracting team is currently based at the Disability Resource Centre in Bury St Edmunds. Opportunities for hybrid working will be considered for this position.
KEY TASKS:
The role is split into various categories of responsibility. The post holder will be required to manage their time and workload efficiently and effectively. This role will be managed as part of the Trust’s flexitime package offered by the Trust.
Working for our organisation
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Detailed job description and main responsibilities
Please see the attached job description and person specification to view further details about the role.
Person specification
Education and qualifications
Essential criteria
- Evidence of experience working at required level
- 5 GCSEs including Maths and English, grade A - C (or equivalent)
- NVQ level 3 (or equivalent)
Desirable criteria
- Knowledge of NHS Policies and Procedures
Experience and knowledge
Essential criteria
- Proven use of office systems including MS Word, Publisher, Outlook and Excel
- Sound judgement and logical approach to situations, with ability to determine and implement solutions
- Experience of keeping up to date and accurate information
- Experience of data entry
Desirable criteria
- NHS experience
- Community or third-party sector experience
- Proficient use of Excel and/or enthusiasm to develop knowledge in this area
Skills and abilities
Essential criteria
- Good attention to detail and high degree of accuracy
- Ability to communicate and work effectively with a wide range of people/ stake holders from different backgrounds at all levels of seniority
- Positive interpersonal skills
- Able to work with speed and accuracy and work well under pressure
- The ability to multi-task in a demanding environment
- Confident problem solving with a variety of stakeholders, including face to face
- To have a confident and professional manner and be articulate
- Good team player
Personal qualities
Essential criteria
- The ability to plan and organise own workload and work autonomously, seeking advice appropriately
- Ability to apply a common sense and logical approach to identify key or underlying issues in difficult situations and use initiative to solve problems, within clear boundaries
- Ability to deal with situations objectively and with emotional intelligence
- Dependable and flexible approach to working hours/duties
- Polite and approachable manner
- Proactive approach to challenges
Desirable criteria
- Willingness to take up training opportunities
Employer certification / accreditation badges
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Laura Rawlings
- Job title
- Business & Development Manager - WCS & CES
- Email address
- [email protected]
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