Job overview

Main duties of the job

• The post holder will manage and provide administrative duties for the Paediatric Occupational Therapy Service.
• To initiate, co-ordinate and monitor administrative systems in discussion with the Paediatric Occupational Therapy Service Leads.
• To be responsible for managing day-to-day enquiries that come into the service by written correspondence/face to face and telephone, including verbal complaints.
• To be responsible for ordering and monitoring resources.
• To ensure that systems are effective and efficient.
• To supervise and oversee the work of administrative support regarding work for the Paediatric Occupational Therapy Service.
• To work independently and often without direct supervision.
•  To coordinate administration arrangements for team meetings for the Paediatric Occupational Therapy Service.
• To type and distribute minutes and action points from meetings.
• To establish and maintain office procedures and documentation and to manage the office diary.
• To maintain staff records including annual leave, sick leave, study leave and inform HR/Payroll as required.
• To exchange information verbally and to compose written correspondence with patients, carers and staff relating to appointments and clinic details.
• To utilise a comprehensive range of word-processing, spread sheets and software programmes.

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Working for our organisation

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?