Job overview

The Medical Secretary (Adoption Services) position at West Suffolk NHS Foundation Trust involves providing efficient secretarial support to Community Paediatricians within the Integrated Community Paediatric Services (ICPS) in Ipswich. Key responsibilities include acting as the main point of contact for communication, coordinating and planning appointments and clinics, overseeing clinic activity, administering Adoption and Fostering medicals, and supervising support staff. Essential qualifications include RSA III Typing Word or equivalent, proven computer literacy, and a good standard of general education. The role demands touch typing, proficiency in Microsoft Office, accurate keyboard skills, and the ability to work independently or as part of a team. Personal qualities sought include clear communication skills, calmness under pressure, a friendly and helpful manner, and an understanding of confidentiality issues. The Trust values emphasise patient care, integrated team working, respect and courtesy, supporting and valuing staff, and maintaining open communication.

Main duties of the job

• Act as the main point of contact for communication.
• Coordinate and plan appointments and clinics.
• Oversee clinic activity and ensure accurate statistical information.
• Administer Adoption and Fostering medicals.
• Supervise and oversee support staff.
• Manage and prioritise own workload.
• Handle incoming correspondence and telephone enquiries.
• Maintain efficient filing for Medical Record Files

Working for our organisation

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?