Job summary
- Main area
- Catering
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time
- Flexible working
- Job ref
- 179-7099409-F
- Employer
- West Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- Newmarket Hospital
- Town
- Newmarket
- Salary
- £24,169 per annum
- Salary period
- Yearly
- Closing
- 23/05/2025 23:59
Employer heading

Catering Assistant - Newmarket Hospital
NHS AfC: Band 2
Job overview
· To work as part of a team providing a high quality catering service for the Trust.
· To maintain hygiene standards.
· To prepare and serve food and beverages to patients, staff and visitors.
· To have a good understanding of HACCP and COSSH.
· To be aware of Trust policies and procedures applicable to the service and report any issues the line manager.
Main duties of the job
Restaurant Services:
1. Basic preparation of food and beverages.
2. The safe use of catering equipment within area e.g. fryers, microwaves and small ovens.
3. Service of food and beverages to customers.
4. Cash and payment card handling via a computerised Electronic Point of Sale unit.
5. Fill, clean and maintain beverage machines.
6. Keep all confectionary items, drinks etc. topped up during service.
7. Maintain cleanliness of the dining area, servery and all equipment in the restaurant/café.
Patient services/kitchen:
1. Help assemble meals for patient’s service.
2. Clear and clean patient and staff meal trays using the waste disposal and conveyor system.
3. Safe Use of dishwashers, floor scrubbing machine and steam cleaner.
4. Manoeuvre and clean meal trolleys within the kitchen area.
5. Pre wash cooking tins and utensils by hand.
6. Clean floors, tabling, dishwasher, conveyors and other equipment in the kitchen foodservice areas.
Working for our organisation
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Detailed job description and main responsibilities
Please see full job description & person specification attached
7. Prepare sandwiches and rolls for meal service in a safe hygienic method using standard recipies for staff/visitors restaurant and patients.
8. Assemble food/beverage and crockery requirements for functions across the hospital site.
9. Help maintain a quality service from the Trusts vending ensuring products are safe to serve, machines are in clean working order and reporting any failures to a senior member of staff.
10. To assist with the collection and collation of patients menus.
11. Deliver catering items and provisions to wards and other areas within the Trust, maintaining stock control and completing relevant records of stock and temperatures.
Person specification
Education & Qualification
Essential criteria
- Basic food hygiene certificate or commitment to achieve within a set timeframe
- A good general education
- Basic skills in literacy & numeracy
Experience & Knowledge
Essential criteria
- Good understanding of HACCP, COSSH and Health and Safety legislation
- Dealing with cash and card payments
Desirable criteria
- Previous catering experience
Skills & Abilities
Essential criteria
- Good customer care and communication skills
- Able to work either alone or as part of a team
- Good attention to detail
- Able to work under pressure
Personal Qualities
Essential criteria
- Able to work on own initiative and as part of a team
- Able to work without supervision.
- Able to work in a demanding environment.
- Self-motivated, Evidence of good attendance and timekeeping and trustworthy.
- Adaptable to change
- Able to work in a Hospital ward environment.
- Flexible, with the ability to work the hours required by the post.
Desirable criteria
- Self-motivated
- Interest in cooking/catering
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Garry Sharp
- Job title
- Facilities Soft Services Manager
- Email address
- [email protected]
- Telephone number
- 07826944855
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