Job overview

We are excited to offer an opportunity for a Band 3 Clinical Admin Officer to join our friendly and dedicated Trauma and Orthopaedics team to work  37.5 hours per week on a permanent contract. 

This is a rewarding role where you’ll work closely with consultants and their multidisciplinary teams, playing a key part in supporting the delivery of high-quality patient care. We’re looking for someone with strong administrative experience, a proactive mindset, and a positive attitude towards change and improvement.

If you thrive in a busy, fast-paced environment, enjoy a varied workload, and have excellent communication and interpersonal skills, this could be the perfect role for you.

Main duties of the job

Provide comprehensive administrative support to the ward, theatre and wider service, including pre-operative administration in line with GIRFT requirements. Maintain accurate patient records on EPIC, including scanning/uploading documentation, patient transfers and discharges, EDD updates and arranging follow-up appointments.

Support patient flow and discharge processes, including booking transport, printing discharge documentation and liaising with clinical, medical records, pharmacy and other departments. Monitor the DPOP inbox, support LOS data collection, provide data for service requirements and audits.

Act as a professional first point of contact for patients, relatives, visitors and staff, responding to telephone enquiries promptly and escalating appropriately. Support nursing and medical teams, the Nurse in Charge and Manager with administrative tasks, service improvement projects.

Maintain ward/clinic stock, stationery and equipment; arrange porters, equipment transfers and estates requests; and ensure the ward clerk/nurses’ station remains safe, organised and presentable.

Work flexibly within a multidisciplinary environment, prioritising workload according to service needs and providing cross-cover when required. Adhere to Trust policies, confidentiality, patient dignity, health and safety, security, COSHH, manual handling, emergency procedures and incident reporting requirements. Undertake other appropriate duties consistent with the role and banding.

Working for our organisation

Visa Sponsorship:
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. 

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.