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Job summary

Main area
Catering
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Different shifts between 07:00 and 19:00, including weekends)
Job ref
151-LC461
Employer
Frimley Health NHS Foundation Trust
Employer type
NHS
Site
Heatherwood Hospital
Town
Ascot, Berkshire
Salary
£26,618 per annum including HCAS
Salary period
Yearly
Closing
22/04/2026 23:59

Employer heading

Frimley Health NHS Foundation Trust logo

Facilities Catering Assistant

Band 2

Job overview

A Facilities Catering Assistant is being recruited to support and assist the Chef  Manager and Facilities Catering Supervisor in the provision of a highly professional  focused in a healthcare setup,  including covering  areas within the scope of work in Catering - retail outlet, back of house catering preparation room and private patient services  on the go.  This is situated within Heatherwood  Hospital and Greenwood Kitchen at the same site.

The hours are 37.5 per week, covering the Hospital Catering Services from 7.00am to 7.00pm. Flexible Rotas will be discussed with the successful candidates shortlisted for the interview. 

If you are looking for a challenging role which offers variety, continuous support, encouragement and genuine job satisfaction then look no further. Apply now to join our dynamic and pro-active team.

Shortlisted candidates will be invited to undertake a Maths and English assessment followed by a formal interview. 

Successful new team members will have to complete Level 2 Basic Food Hygiene Course and Food Allergy Training course with in the first week of commencement of their employment.

Please note that this role is not eligible for Skilled Worker visa sponsorship.  Applicants must have the right to work in the UK for the full duration of the post.

Main duties of the job

  • To assist in the provision of a highly professional and customer focussed catering service to all patients, staff and visitors on the hospital sites
  • To assist with all associated catering duties
  • To follow duties laid out by the supervisor in the day to day operational management of the catering service in a friendly and efficient manner, whilst maintaining high standards of cleanliness and hygiene
  • To work within all areas of the catering department, main kitchen, staff and visitor outlets, offering a flexible approach to workloads as staffing levels dictate.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
 
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
 
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
 

Detailed job description and main responsibilities

The role requires that the job holder follows the duties laid out by the Chef  Manager/Supervisor on a day-to-day operational needs of the Catering Services. You’ll be expected to serve staff,  visitors and  patients in a welcoming, friendly and efficient manner, whilst maintaining the highest standards of cleanliness and hygiene.  You’ll be working as part of a motivated team.

The job holder will assist the Chef Production Manager/ Facilities Catering Supervisor to expand and/or make recommendations for improving  standards and enhancing the overall patient experience at all times. This would be through quality initiatives and by looking at ways of maximising good  patient and customer care.

You’ll need to be aware of menu content whilst understanding the importance of food allergens, food presentation and customer care. In addition, you must ensure that the privacy and dignity of patients, visitors, and staff is respected at all times.

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Please note that this role is not eligible for Skilled Worker visa sponsorship.  Applicants must have the right to work in the UK for the full duration of the post.

Person specification

QUALIFICATIONS

Essential criteria
  • Good level of basic education - able to demonstrate literacy, numeracy and comprehension skills
Desirable criteria
  • Food Safety and Health and Safety Level 2 (gained on the job)
  • Undergraduate Degree
  • Understanding of relevant Health and Safety, Employment, and other legislative requirements

Experience

Essential criteria
  • Basic catering experience.
  • Hygiene COSSH procedures.
Desirable criteria
  • Experience in healthcare
  • Infection prevention and control

Skills & Knowledge

Essential criteria
  • Good communication skills – able to read and understand written and verbal communication and instruction
  • Able to deal confidently and professionally with members of the public and staff
  • Customer focused
  • Able to use own initiative to cope in a variety of situations

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerCare quality commission - GoodArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerWe Work Flexibly

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Joao Pereira
Job title
Site Manager - Soft Services
Email address
[email protected]
Telephone number
03006145737
Additional information

J. Isidro  Pereira [Sid] - Chef  Manager

07500099568

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