Job summary
- Main area
- Security
- Grade
- Band 3
- Contract
- Bank
- Hours
- Flexible working
- Other
- Job ref
- 151-NonClin-Sec09
- Employer
- Frimley Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Heatherwood Hospital
- Town
- Ascot, Berkshire
- Salary
- £15.75 per hour incl HCAS & WTD
- Salary period
- Hourly
- Closing
- 07/09/2026 23:59
Employer heading
Bank Security Officer
Band 3
Job overview
Are you looking for a rewarding and varied bank role where you can make a genuine difference every day?
Frimley Park Hospital, part of Frimley Health NHS Foundation Trust, is seeking professional, motivated and customer-focused Security Officer to join our dedicated team.
As a Security Officer, you will play a crucial role in creating and maintaining a safe, secure and welcoming environment for patients, visitors, staff and contractors. No two days are the same. From responding to incidents and supporting vulnerable individuals, to protecting hospital assets and working alongside clinical teams, you will be at the heart of keeping our hospital running safely and effectively.
This is an exciting opportunity to work within a fast-paced healthcare environment where your professionalism, judgement and commitment to public service will have a direct impact on the wellbeing of others. You will join a supportive team, receive ongoing training and development, and become an ambassador for both the Security Department and the wider Trust.
If you are calm under pressure, enjoy working with people, and are passionate about delivering outstanding service while upholding NHS values, we would love to hear from you.
Please note: This position is not eligible for Skilled Worker visa sponsorship. Applicants must have the legal right to work in the United Kingdom for the full duration of employment.
Main duties of the job
Your Responsibilities Will Include:
✅ Creating a safe and secure environment for patients, visitors, staff and contractors by protecting people, property and assets across the hospital site.
✅ Making critical decisions in dynamic situations, carrying out risk assessments and using sound judgement to resolve incidents, support colleagues and maintain safety.
✅ Providing a visible security presence through proactive patrols of the hospital and surrounding grounds, including monitoring car parks and responding promptly to security incidents.
✅ Operating security technology, including CCTV and access control systems, to help prevent, detect and investigate incidents while ensuring compliance with Trust policies and GDPR requirements.
✅ Communicating professionally and compassionately with patients, visitors, staff, emergency services and external agencies, using de-escalation and conflict resolution skills where required.
✅ Producing accurate incident reports and statements, both electronically and in writing, ensuring clear documentation and effective information sharing.
✅ Working as part of a multidisciplinary team, supporting clinical and non-clinical colleagues to maintain a safe, welcoming and secure healthcare environment.
✅ Living the Trust's values by delivering outstanding customer service, demonstrating professionalism, respect and compassion in every interaction.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Detailed job description and main responsibilities
What We Offer
🔹 Comprehensive training and development from day one, including specialist security training, ongoing professional development, and opportunities to build a long-term career within the NHS
🔹 A supportive and inclusive team environment, where you'll work alongside experienced colleagues who are committed to helping one another succeed and deliver exceptional service.
🔹 Career progression opportunities within one of the largest NHS Trusts in the region, with access to a wide range of development, leadership and learning programmes.
🔹 A role with real purpose and impact, where every shift contributes to the safety, wellbeing and experience of patients, visitors and staff.
🔹 Varied and rewarding work, offering new challenges every day in a fast-paced healthcare environment where no two shifts are the same.
If you are professional, resilient, customer-focused and passionate about helping others, we'd love to hear from you.
Apply today and become part of a team that makes a difference every day.
For further information about the role, please refer to the Job Description and Person Specification.
Please note: We reserve the right to close this vacancy early should sufficient applications be received. Early applications are therefore encouraged.
Person specification
Qualfications
Essential criteria
- Educated to GCSE level 3 or above.
- Conflict resolution training.
- Restraint and breakaway training.
Experience
Essential criteria
- Attention to detail.
- Ability to solve problems and make key decisions under pressure.
Desirable criteria
- Previous experience in a customer care profession.
- Previous experience in a security profession.
- Previous security related experience.
- Report writing experience.
- Worked in an NHS hospital
Skills & Knowledge
Essential criteria
- Be able to demonstrate good written and oral communication skills.
- Ability to de-escalate aggression and violent situations.
- Must be able to cope under pressure and in a conflict situation.
- Be able to work using own initiative.
- Use of CCTV.
- Good IT Skills.
- Be able to follow precisely and accurately verbal and written instructions.
- Able to work unsupervised
Special requirements
Essential criteria
- Physically fit to meet the demands of the job.
- Able to physically restrain for short periods of time.
Desirable criteria
- Previous employment within a service requiring physical strength.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Paul Barnes
- Job title
- Security Manager - Facilities
- Email address
- [email protected]
- Telephone number
- 0300 613 6394
- Additional information
Zafar Janjua - Security Supervisor - 07500880662
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