Job summary
- Main area
- Healthcare Support Worker, Ophthalmology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 323-ACS2085-GK
- Employer
- Ashford and St. Peter's Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Ashford and St Peters NHS foundation Trust
- Town
- Ashford
- Salary
- £26,240 - £27,928 pa inc. HCAS
- Salary period
- Yearly
- Closing
- 28/08/2025 23:59
Employer heading

Senior Healthcare Support Worker, Ophthalmology
NHS AfC: Band 3
Job overview
Ashford and St Peters NHS foundation Trust is now recruiting for a Senior Health Care Support Workers(Band 3) in the Ophthalmology Department.
Candidates applying for this post must possess and be able to demonstrate within the application form the following essential criteria:
• Recent and previous NHS experience as a health care support worker for a minimum of six months
• Having successfully achieved the Care Certificate within an NHS setting and recognised level 3 qualification.
Only candidates that meet the above will be considered for this post.
In brief, you will be carrying out assigned tasks involved with direct patient care whilst maintaining the privacy and dignity of patients. This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by a Registered Nurse or Nursing Associate, incorporating:
- Undertaking and recording of Vital Signs
- Moving & Handling of patients to support independence
- Infection Prevention and Control
- Safeguarding of adults and children.
Main duties of the job
- Assist the Medical team or Nurse practitioners in completing intravitreal injections, minor operations and cross-linking clinics
- Assist in the supervision and training of less experienced HCAs, also help in the orientation of new nurses and support student nurses alongside the trained nurses.
- Looking after patient’s pre and post op eye surgery and assisting with basic care.
- Taking patients to theatre and collecting patients’ post-surgery following LA.
- Working in the eye clinic completing vision, visual field test and eye pressure tests.
- To liaise with the multi-disciplinary team as required, e.g. Orthoptists, Photography team, Eye Clinic liaison officer, and admin support.
- You will be expected in your role as a B3 HCA, to work as a member of the ophthalmic team undertaking Patient Care in a specialised area. To be able to complete essential competency-based assessments for patients being cared for within the Eye Unit, attending for Eye Day surgery or the eye clinic.
- Teach patients safe drop instillation technique, including use of drop aids.
- Assist registered nurses in admitting and discharging of patients in the eye ward.
- Communicate in a timely manner to the nurse in charge any changes observed in a patient’s condition or any worries the Patient or their family and carers have.
Working for our organisation
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.
We can offer you the full range of NHS benefits/discounts and in addition:
- Excellent pension scheme and annual leave entitlement
- On-site Nurseries
- On-site staff cafes
- On-site parking
- Support in career development
- Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASPH please visit:
www.asph-careers.org
Detailed job description and main responsibilities
Please see the Main duties of the Job for a brief overview and then the attached Job Description for further full details.
Person specification
Knowledge
Essential criteria
- Trust vision, values and behaviours and strategic objectives
- Understanding of the role of the Healthcare Support Worker in the hospital setting
Other Requirements
Essential criteria
- Able to demonstrate that you are honest, reliable and trustworthy
- Treat patients, visitors and colleagues with respect
- Ability to be flexible to meet the needs of the patients, the team, the service and the Trust. This could include shift work during a 7-day working pattern
- Residing in the UK with a valid right to work documentation to work in the UK
Qualifications
Essential criteria
- Level 2 or equivalent English and Math
- Care Certificate in Acute Care
- Recognised level 3 qualification
Desirable criteria
- Level 3 Health and Social Care qualification
Experience
Essential criteria
- Minimum of six months employed experience as a Healthcare Support Worker in the NHS
- Working as part of a team
Desirable criteria
- Previous experience training and supporting new staff
- Previous experience in Ophthalmology
Skills
Essential criteria
- Excellent people, communication and telephone skills
- Ability to work without constant supervision and as part of a team
- To be organized and be able to work under pressure
- You are able to communicate effectively to ensure high standards of care, treatment and service or support as appropriate to your role.
- Patient facing roles - be able to understand an individual’s communication, physical & emotional needs; recognise their needs and preferences.
Desirable criteria
- You have knowledge & awareness of diversity and human rights as appropriate to your role
- Extended Clinical Skills
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Miriam Villaescusa
- Job title
- Sister in Charge
- Email address
- [email protected]
- Telephone number
- 01784884283
- Additional information
To visit the unit, please contact Toni @ [email protected].
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