Job summary
- Main area
- Ophthalmology
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Part time - 28.5 hours per week
- Job ref
- 323-AC1932-SK
- Employer
- Ashford and St. Peter's Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Ashford Hospital
- Town
- Ashford
- Salary
- £27,857 - £30,570 pa, inc. HCAS, pro rata
- Salary period
- Yearly
- Closing
- 26/06/2025 23:59
Employer heading
Patient Pathway Tracker, Ophthalmology
NHS AfC: Band 4
Job overview
Working in the busy Ophthalmology Administration Offices, based at Ashford Hospital, the successful Outpatients Pathway Tracker candidate will be responsible for new and follow-up waiting list management and monitoring of RTT pathways. They will be responsible for validating and monitoring the Trust's performance against the Referral to Treatment 18 week waiting time standards and they will work as a member of the pathway tracking clinical team, acting as a local expert on RTT 18 week guidance.
Main duties of the job
Pay particular focus to the tracking of outpatient overdue follow-up appointments, introducing robust systems to avoid ‘loss to follow-up’.
Validate and monitor the Trust’s performance against the Referral to Treatment 18 week waiting times standards, ensuring patients receive treatment within the required timescales through monitoring and auditing elective patient pathways.
Working for our organisation
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.
Please see the supporting links which you can find on the right-hand side of this job advert. There is guidance on how to make an application on NHS Jobs as well as more information about joining the ASPH Team
Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.
Detailed job description and main responsibilities
Work as a member of the pathway tracking clinical team acting as a ‘local expert’ on patient pathway RTT 18 week guidance, reporting mechanisms and service improvements that will improve patient experience & facilitate the provision of accessible and high quality care.
Be key in overseeing RTT 18 week performance management across the specialties within the MES division, providing expertise & support for the delivery & achievement of patient RTT standards
Person specification
Qualifications
Essential criteria
- Extensive specific administrative medical specialty knowledge gained by education or relevant experience
- Ability to deal with non-routine situations and make appropriate decisions with the knowledge and skills to degree level by qualification or through experience
Experience
Essential criteria
- Excellent IT Skills
Desirable criteria
- Full range of admin experience within the NHS
- Experienced knowledge of waiting list management & pathways
- Experienced knowledge of using Cerner
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Mandeep Brar
- Job title
- Assistant Service Manager
- Email address
- [email protected]
- Telephone number
- 01784884086
List jobs with Ashford and St. Peter's Hospitals NHS Foundation Trust in Administrative Services or all sectors