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Job summary

Main area
Security
Grade
NHS AfC: Band 2
Contract
Bank
Hours
Flexible working
Job ref
323-ES5344-LR-2
Employer
Ashford and St. Peter's Hospitals NHS Foundation Trust
Employer type
NHS
Site
Ashford and St Peters Hospital
Town
CHERTSEY
Salary
Bank Rates
Salary period
Hourly
Closing
16/04/2026 23:59

Employer heading

Ashford and St. Peter's Hospitals NHS Foundation Trust logo

BANK Security Officer

NHS AfC: Band 2

Job overview

The postholder will

·         Carry out patrols and provide escorts as requested.

·         Attend and assist with Security incidents, responding to all security incidents within an agreed time frame, including the use of reasonable minimum force and duration, as necessary in line with Trust policy and legislation.

·         Work in clinical areas with patients who demonstrate abusive and aggressive actions towards staff and other patients.

·         Ensure effective traffic management and flow around the Trust sites

 

·         General portering duties when requested including escorting patients between departments e.g., Emergency department to wards etc.

Main duties of the job

·         To undertake security duties as required

·         To respond to fire calls when bleeped and undertake role as required

·         To ensure all fire doors and exit points are free of vehicle obstruction

·         Provide an immediate response for requests of assistance of violent and aggressive situations from patients and visitors, disorderly behaviour and general security issues ensuring that personal safety and the safety of staff, patients and visitors is maintained.

·         Provide prompt assistance for Medical and/or Nursing Staff with violent or abusive patients, giving necessary restraint control, to ensure safety to all.  This will include assessing the situation and taking appropriate actions to aid resolution taking all relevant factors into consideration in line with Trust policies, protocols, standard operating procedures and training.

 

Working for our organisation

Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff.

Our vision is to provide an outstanding experience and best outcomes for patients and the team.  We are committed to providing continuous professional development and flexibility to deliver our workforce plan.

We are part of a collaborative Group with the Royal Surrey NHS Foundation Trust. As part of this partnership, colleagues may occasionally work across both organisations to support shared services, development opportunities and patient care.

St Peter’s Hospital delivers complex medical and surgical care, maternity and emergency services. Day and orthopaedic surgery, ophthalmology and outpatient services are delivered at Ashford Hospital.  Additional services are delivered at Woking Community Hospital.

Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward- thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.

We can offer you the full range of NHS benefits and discounts.

Please note that adverts may close early, so early application is encouraged.

For more information about careers at ASPH please visit:
www.asph-careers.org

Detailed job description and main responsibilities

·         To deal with public and staff in a professional manner

·         To be flexible in working hours

·         To undertake daily site walkabouts and report any equipment failures to the Estates helpdesk

·         To maintain a high personal appearance

·         To participate in all mandatory training and training appropriate to the job

·         To communicate with all levels of staff, visitors and patients

Person specification

Skills

Essential criteria
  • Experience of working with vulnerable people
  • Physically fit
Desirable criteria
  • Experience of a healthcare setting
  • Knowledge of conflict resolution/SIA licence
  • Current Uk Driving Licence

Qualifcations

Essential criteria
  • verbal and written English skills
Desirable criteria
  • Willing to undertake further training

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyWhite RibbonPositive about disabled peopleAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident committedStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sally Randall
Job title
Portering & Security Manager
Email address
[email protected]
Telephone number
01932722733
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