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Job summary

Main area
Midwifery
Grade
Band 3
Contract
Permanent: Pro rata per annum inc hcas (outer London)
Hours
Part time - 16 hours per week (Pro rata per annum inc hcas (outer London))
Job ref
343-7370627-UB-RB-Y
Employer
Epsom and St Helier University Hospitals NHS Trust
Employer type
NHS
Site
St Helier Hospital
Town
Carshalton
Salary
£29,651 - £31,312 Pro rata per annum inc hcas (outer London)
Salary period
Yearly
Closing
17/09/2025 08:00

Employer heading

Epsom and St Helier University Hospitals NHS Trust logo

Community Maternity Support Worker

Band 3

At Epsom and St Helier Hospitals, above all we value respect.  We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork.  This enables us to provide great patient care and make ESTH a great place to work.  When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

 

Job overview

Join Our Compassionate Team as a Community Maternity Support Worker!

Are you passionate about making a meaningful difference in the lives of women and families during one of life’s most special times? As a valued Maternity Support Worker, you’ll play a crucial role in supporting our community midwifery team, including providing care during weekends.

You’ll work closely alongside skilled midwives who will guide and supervise the care provided, ensuring every task is carried out within an established care plan. While you may not always be under direct supervision, your contribution will be vital in delivering safe, compassionate, and holistic support.

In this rewarding role, you’ll be a trusted team member, offering kindness, professionalism, and empathy to women and their families. Your work may also include supporting other areas within the maternity department, always collaborating with midwives to provide seamless care.

If you’re ready to be part of a caring, dynamic team where your efforts truly impact lives, we’d love to hear from you!

Main duties of the job

Duties of the Post

  • Primarily work in the community Midwifery team, may need to occasionally work across the inpatient service depending on service needs
  • Perform all fundamental tasks of a Band 3 MSW, often in lone worker capacity within the community setting
  • Undertake Day 5 Newborn blood spot screening and TCB screening on jaundice babies in the community.
  • Perform basic observations, urinalysis and phlebotomy if required
  • Perform basic observations on babies and escalate any deviations from the norm when appropriate
  • Give competent SBAR handovers to members of the team within your remit
  • Perform basic IT functions, documenting on our Badgernet system contemporaneously, the care given to women and babies
  • Assist the midwife in any basic tasks that need undertaking
  • Keeping areas and equipment clean and tidy
  • Stocking up store rooms, rooms and trolleys with appropriate resources and equipment
  • Support the wider team however required, eg running simple errands and telephones
  • Work alongside the midwife to recognise those women who may need urgent attention and help escalate accordingly
  • Assist with infant feeding, using the BFI initiatives and participating in upholding our Gold accreditation, supporting new mothers with their feeding choice
  • Supporting women and babies in the immediate post- natal period, ensuring alongside the midwives maternal and fetal wellbeing

Working for our organisation

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

 

Detailed job description and main responsibilities

Thank you for your interest in this role. Please see attached Job description for further details of the maternity support worker role. 

Person specification

Education

Essential criteria
  • Good all round education to GSCE or equivalent
  • Care certificate, or willingness to achieve this with supervision in first 6 weeks of employment
Desirable criteria
  • Additional Maternity related training
  • NVQ level 2 in Business Administration, Customer Care or similar

Experience

Essential criteria
  • Clinical Band 2 Experience within a healthcare setting
  • Use of electronic notes and electronic patient pathways
Desirable criteria
  • Previous Band 3 clinical experience
  • Clinical Maternity experience

Personal qualities

Essential criteria
  • Strong verbal and written communication
  • Team player, Accountable and proactive
  • Car driver essential

Knowledge and Skills

Essential criteria
  • Computer literate
  • Ability to escalate appropriately
  • Able to act on own initiative: prioritising tasks, independent working
  • Understanding of confidentiality, equality and diversity with regards to healthcare
Desirable criteria
  • Previous use of MSW Band 3 Skills (e.g. NBBS, SBR, Baby Observations)

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardTrust IDNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodDisability confident employerNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingNational Preceptorship Quality MarkDisability Advice Line

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Michelle Best
Job title
Community Matron
Email address
[email protected]
Telephone number
0208 296 2990
Additional information

Additionally you can contact the Practice Development Midwives on  [email protected] for additional information

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