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Job summary

Main area
Paediatrics
Grade
Band 4
Contract
Permanent
Hours
Part time - 30 hours per week (4 x 7.5 hour days or 5 x 6 hour days)
Job ref
343-7314220-FM-SC
Employer
Epsom and St Helier University Hospitals NHS Trust
Employer type
NHS
Site
St Helier
Town
Carshalton
Salary
£32,199 - £34,876 Pa incl HCAS Outer pro rata
Salary period
Yearly
Closing
21/08/2025 23:59

Employer heading

Epsom and St Helier University Hospitals NHS Trust logo

Senior Administrator - Paediatric Bereavement

Band 4

At Epsom and St Helier Hospitals, above all we value respect.  We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork.  This enables us to provide great patient care and make ESTH a great place to work.  When you sign up to work with us, you sign up to this and we welcome applicants who share our values.

 

Job overview

We are looking for a highly skilled senior administrator to work in our paediatric bereavement team.
The post holder will be required to handle highly sensitive and confidential information, so must have a high level of emotional resilience and ability to maintain professional composure in stressful situations, whilst maintaining total confidentiality at all times.
The ideal candidate will have well developed interpersonal skills, be able to work to deadlines and have strong attention to detail and accuracy skills.

Main duties of the job

  •   To provide administrative support within the services and across the directorate, as and when required to assist in the delivery of the Trust’s
  • organisational expectations, high quality patient care and experience as well as clinical and operational standards.
  •  To be a point of contact for the receipt of information on the deaths of all children (0-18 Years) that occurs within the Trust and/or for children who normally reside in the London Borough of Sutton
  •     To liaise with key professionals across SW London, Surrey and the rest of England to facilitate the Child Death Review process for children normally resident in Sutton or who died within or had contact with the Trust.

Working for our organisation

St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). 

 After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

Detailed job description and main responsibilities

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

 The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.

Person specification

Qualifications and Training

Essential criteria
  • GCSE English and Maths at Grade C or equivalent
  • Willing to develop role and responsibilities and undertake relevant study as required
Desirable criteria
  • An IT Qualification
  • Relevant NVQ/Diploma or equivalent
  • Minute taking course

Experience

Essential criteria
  • Experience in a complex NHS organisation
  • Experience of working in children’s services in the acute or community NHS settings
  • Awareness of local and national guidance of Child Death Process and Bereaved families
  • Experience working within children’s safeguarding
Desirable criteria
  • Experience of obtaining service user/patient experience
  • Works within sphere of data protection guidance
  • Experience of working within statutory frameworks

Knoweldge and Skills

Essential criteria
  • Ability to communicate effectively at all levels via e-mail, telephone or in person and to deal with confidential and sensitive issues with tact and diplomacy
  • Microsoft office skills
  • Ability to write reports and manage systems of reporting for use at all levels of the organisation
  • Ability to prioritise and meet deadlines
  • Ability to demonstrate working in an organised and methodical manner
  • Able to work without supervision when required
Desirable criteria
  • Negotiating skills

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardTrust IDNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationDefence Employer Recognition Scheme (ERS) - BronzeCare quality commission - GoodDisability confident employerNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingNational Preceptorship Quality MarkDisability Advice Line

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Claire Duffy
Job title
Paediatric Nursing Service Co-ordinator
Email address
[email protected]
Telephone number
020 8296 3376
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