Job summary
- Main area
- Performance Management
- Grade
- NHS AfC: Band 8b
- Contract
- Fixed term: 12 months (Secondment also considered)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 323-AC5906-LM
- Employer
- Ashford and St. Peter's Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- St. Peter's Hospital
- Town
- Chertsey
- Salary
- £66,653 - £77,094 pa inc. HCAS
- Salary period
- Yearly
- Closing
- 25/08/2025 23:59
Employer heading

Head of Operational Performance
NHS AfC: Band 8b
Job overview
Exciting Opportunity: Head of Operational Performance
Main duties of the job
As the Head of Operational Performance, you will play a key role in ensuring Ashford and St Peter’s Hospitals meet performance targets, delivering high-quality, efficient care. Collaborating with senior leaders, clinical teams, and external partners, you’ll develop performance strategies that drive continuous improvement and support the Trust’s goals.
You’ll guide teams in service improvements, capacity planning, and performance monitoring, using tools like Power BI to deliver data insights for decision-making. By engaging with stakeholders, you’ll ensure services meet national and local standards and remain efficient and patient-focused.
Leading modernisation efforts, you’ll improve operational efficiency and foster a high-performance culture. Acting as a mentor and advisor, you’ll help leaders address challenges and maintain effective service delivery.
We seek a candidate with strong analytical and leadership skills to manage data, drive initiatives, and collaborate across teams. Expertise in NHS performance standards, excellent communication, and the ability to inspire others are essential.
If you have the skills, experience, and ambition to drive performance excellence, we invite you to apply and lead impactful change in healthcare services.
Working for our organisation
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 4,000 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We can offer you the full range of NHS benefits/discounts and in addition:
- Excellent pension scheme and annual leave entitlement
- On-site Nurseries
- On-site staff cafes
- On-site parking
- Support in career development
- Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASPH please visit:
www.asph-careers.org
Detailed job description and main responsibilities
Please refer to the detailed job description and person specification. Including the information here is not possible due to the limitations of this website.
Person specification
Essential
Essential criteria
- Performance Management Expertise
- Data-Driven Decision Making
- Communication & Stakeholder Engagement
- Operational & Change Management
- Leadership & Strategic Vision
Desirable
Desirable criteria
- Advanced Technical Skills
- Project & Program Management Expertise
- Presentation and Stakeholder Influence
- Experience in Service Modernisation
- Knowledge of Healthcare Economics & Policy
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Julian Ruse
- Job title
- Director of Performance
- Email address
- [email protected]
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