Job summary
- Main area
- Digital
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time
- Job ref
- 343-NN-7248640-FM-HM-S-VCG
- Employer
- Epsom and St Helier University Hospitals NHS Trust
- Employer type
- NHS
- Site
- Gateway Offices
- Town
- Epsom
- Salary
- £61,631 - £68,623 per annum, pro rata, incl HCAS outer
- Salary period
- Yearly
- Closing
- 29/07/2025 23:59
Employer heading
Applications Build and Support Specialist
Band 8a
At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.
Job overview
We are looking for a skilled and motivated individual to join our Digital Team. This role is for an highly skilled Cerner (iCLIP Pro) individual who has indepth knowledge of the application and back end functions.
We are looking for an individual with good communication skills and a keen eye for detail. The post holder will be required to work independently and within a team.
As an organisation, we have just gone live with a new Electronic Patient Record (EPR) system. This is your chance to be part of the digital change, ensuring the safe and effective use of applications.
Main duties of the job
· You will lead a small team of analysts to provide the build and support for applications and clinical systems functionality. You will support divisional project initiatives with information and advice as required
· You will provide proactive support to Divisions’ and Corporate Directorates’ senior managers, providing them with evidence and advice to support service planning decisions.
· You will work with the Applications and Clinical Systems Technical Support Teams to monitor system performance of the applications, utilisation and to improve performance of the system and the support service; and with the Testing team to ensure the application is tested to be clinically safe and complies with information governance principles.
· You will ensure, advise, design and support the development and use of safe processes for the use of applications within the Applications and Clinical and technical support services.
· You will contribute to and support the development of an application design methodology and capability within the team. including requirements management, design, build, deploy, optimise, and support, undertaking monitored support processes, with incident and problem management.
Working for our organisation
St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
Detailed job description and main responsibilities
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.
Person specification
Qualifications
Essential criteria
- Master’s Degree level education or equivalent experience
- At least five years post degree experience in Cerner application build and support or equivalent experience.
Experience
Essential criteria
- In depth knowledge and experience of the Cerner system for the modules within the remit of this post
- Staff Management and leading effective teams
- Experience in transforming clinical workflow into functionality within the system
- Experience in communicating complex issues to a wide audience
Desirable criteria
- Management of supplier and contract relationships
- Project Management qualification
Skills
Essential criteria
- Strong Acute application build and support skills to a high level to be able to build and optimize the Epsom and St Helier systems
- Good understanding of the clinical workflow, systems and information within the system links to the use within clinical care
- Strong Excel, other MS applications and SQL skills (to be able to write CCL)
- Good understanding of the clinical workflow, systems and information within the system links to the use within clinical care
Desirable criteria
- Experience of managing teams and matrix-based resource allocations
Knowledge
Essential criteria
- The ability to translate patient journey requirements into technical requirements and vice versa.
- In depth knowledge of Cerner and other application systems for all Acute workflows
Your application: Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
References: You will be required to provide 3 years of employment/educational history. We do not accept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.
Closing date: In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Shortlisting: You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.
DBS: We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.
Telephone: 02082963786
Text: 07501066267
Email: [email protected]. Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Joyce Rochester
- Job title
- Head of ICT Clinical Programme
- Email address
- [email protected]
- Telephone number
- 07975232223
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