Job summary
- Main area
- Nursing
- Grade
- Band 2
- Contract
- Permanent: Fixed Term opportunities also available
- Hours
- Full time - 37.5 hours per week (Various hours available)
- Job ref
- 151-HCASW-APR26-FPH
- Employer
- Frimley Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Frimley Park Hospital
- Town
- Frimley
- Salary
- £25,768 Per Annum, incl. HCAS
- Salary period
- Yearly
- Closing
- 08/04/2026 23:59
Employer heading
Health Care Support Worker/New to Care
Band 2
Job overview
For the right candidate who can deliver the values of FHFT, we will support and develop your career and help you grow to become the best Health Care Support Worker you aspire to be.
Please note this is a front facing clinical role where a high level of spoken and written English language is required. Please do not use AI software for completion of your application for this role.
What We Offer:
- Paid employment while completing your apprenticeship
- Structured training and development wrapped around these posts
- Supportive team environment to work within
If you want to be a Health Care Support Worker at FHFT please attend our informal webinars. No need to register, just access the session via the links below:
Wednesday 8th April, 13.00 - 13.45: Join the Meeting
Friday 10th April, 13.00 - 13.45: Join the Meeting
Please note that late attendees may be refused access to the webinar.
Main duties of the job
You will need to be driven and prepared to deliver high quality care and attention to detail. In this role you can look forward to a career full of development opportunities and the support from an excellent team of healthcare professionals – working alongside a reliable and friendly team.
You will also have access to a full program of training and development as well as a range of employee benefits.
When joining Frimley Health, we can offer you a supportive working environment as well as training and development to meet your needs.
Main duties of the job are:
-
Support the delivery of person-centred care under the supervision of registered and non registered nursing staff.
- Assist patients with personal care (bathing, dressing, toileting, meals).
- Help with non-clinical duties in a ward or department.
- Ensure patient safety, dignity, and wellbeing at all times.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Frimley Health NHS Foundation Trust is committed to developing our workforce and supporting career progression. These Band 2 roles include:
- Level 2 Health Care Apprenticeship
- Care Certificate training
On successful completion of apprenticeship and care certificate (approximately 8 months), you will have the opportunity to progress to a Band 3 Health Care Assistant role within the Trust.
Detailed job description and main responsibilities
Please note that this role does not qualify for Visa Sponsorship.
Please refer to the attached Job Description and Person Specification for full details.
Some of the core requirements for the post:
- Must be currently in the UK with the right to work
- Meet government apprenticeship eligibility criteria
- High standard of spoken and written English
- Please do not use AI software to complete your application
- These posts do not offer visa sponsorship
Some of the core tasks required for the role include:
- Provide excellent customer care skills to ensure patients come first.
- To act as an advocate for patients within the department/ward/unit.
- To follow FHFT guidelines, policies, and procedures in maintaining safe working practices for patients and colleagues.
- To ensure that patients' receive high quality communication and a good experience, having regard for their customs, religious beliefs, or principles.
Elements of the Job Description and the Person Specification may be screened at interview. We reserve the right to terminate the interview if it is felt these are not met.
Person specification
Qualifications
Essential criteria
- Evidence of general education, eg GCSE's or equivalent functional skills Level 2 Numeracy and Literacy
- Willingness to work towards and complete the Healthcare Support Worker level 2 apprenticeship
Desirable criteria
- Knowledge of personal care and related procedures
- Vocational qualification at level 2 or equivalent relevant experience
Experience
Essential criteria
- Previous experience which includes team working, communicating with staff and colleagues, and understanding of work practices
Desirable criteria
- Experience of working in a health care environment
- Experience of dealing with the public
Skills and Knowledge
Essential criteria
- Ability to communicate clearly and effectively
- Basic numeracy and literacy
- Ability to follow clear instructions and feedback from staff
- Ability to work within a team
- Ability to learn new skills
- Knowledge of how to respect individuality and diversity of patients, their carers, and your colleagues
- Good Customer care skills
- Ability for caring for people with compassion.
- Clear and accurate written/verbal English 6 NA5 - Matched January 2025 communication
- Good basic hygiene skills (e.g., food handling, hand washing etc.)
- Able to listen effectively and demonstrate an empathetic /sensitive approach and be able to communicate effectively and compassionately to colleagues, staff, and patients and their family/carers/visitors.
- Ability to follow a clear instruction and accept constructive professional feedback
- Understanding of the requirements of patient confidentiality
- Punctual and reliable
Values and Behaviours
Essential criteria
- We will expect your values and behaviours to mirror those of the Trust
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Recruitment Team
- Job title
- Recruitment Team
- Email address
- [email protected]
- Telephone number
- 03006 146282
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