Job summary
- Main area
- Obs & Gynae
- Grade
- Band 3
- Contract
- 12 months (Fixed Term)
- Hours
- Part time - 24 hours per week (4 days per week, Monday, Wednesday, Thursday & Friday 8-2 / 9-3)
- Job ref
- 151-JLM626
- Employer
- Frimley Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Frimley Park Hospital
- Town
- Frimley
- Salary
- £17,348 - £18,464 per annum incl HCAS
- Salary period
- Yearly
- Closing
- 21/04/2026 23:59
Employer heading
Elective Bookings Officer
Band 3
Job overview
Elective Bookings Officer (Band 3)
24 hours per week | 12-month Fixed Term Contract or Secondment
An exciting opportunity has arisen to join the Gynaecology Waiting List Bookings Team at Frimley Park Hospital as an Elective Bookings Officer.
In this vital role, you will play a key part in supporting patient care by coordinating and managing elective inpatient bookings. You’ll be responsible for scheduling and rescheduling procedures, ensuring patients receive timely and efficient service throughout their pathway.
Based at Frimley Park Hospital, this position offers a dynamic and supportive working environment where no two days are the same. You will work both independently and as part of a dedicated team, contributing to the smooth running of the service.
What we’re looking for:
- Strong organisational and communication skills
- Ability to manage multiple tasks with accuracy and attention to detail
- A proactive and flexible approach to work
- Team player with the confidence to work independently
This is a fantastic opportunity to develop your administrative skills within a busy NHS setting while making a real difference to patient experience.
Main duties of the job
The ideal candidate will:
- Demonstrate excellent communication skills, with confidence in handling both internal and external telephone enquiries.
- Have a flexible and proactive approach to work, with the ability to prioritise tasks and work effectively both independently and as part of a team.
- Show strong attention to detail, particularly in the accurate collection and recording of data.
- Understand the importance of meeting local and national targets and contribute positively to achieving them.
This role offers an excellent opportunity to develop your skills and experience within the Elective Bookings Team, working at Band 3 as part of a supportive and dynamic department.
Working for our organisation
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
Detailed job description and main responsibilities
For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.
Person specification
Qualifications
Essential criteria
- GCSE English and Maths pass or equivalent
- ECDL or equivalent
- NVQ Level 2 Administration or equivalent practical knowledge
Experience
Essential criteria
- Experience of working in a hospital or busy office environment.
- Experience in difficult patient situations.
Desirable criteria
- Call centre experience
- NHS experience
Skills and Knowledge
Essential criteria
- Good communication skills both verbal and in writing
- Demonstrate attention to detail and accuracy when completing tasks
- Ability to work under pressure
- Ability to work using own initiative
- Excellent customer service skills and evidence of dealing with telephones and meeting targets
Desirable criteria
- Good knowledge of NHS targets
- Knowledge of clinical and surgical procedures
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Chloe Penhearow
- Job title
- Patient Pathway Coordinator - Obs & Gynae
- Email address
- [email protected]
- Telephone number
- 0300 6133096
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