Job overview

This job opportunity at Wexham Park Hospital Ward 1 Trauma and Orthopaedic is for a Ward Clerk/Receptionist to support the administrative needs of a busy department. The role is part-time (25 hours per week) and requires someone who is dynamic and professional to assist with reception duties and clerical tasks.

Main duties of the job

• General clerical and administrative duties
• Managing and dealing with all telephone enquiries, new patients and visitors
• Point of contact for all visitors to the unit
• To maintain patient details on relevant electronic systems updating with necessary requirements such as porting requests
• To manage and update the admission and discharge information system contemporaneously
• Liaise with ward staff to resolve any problems
• Liaise with other departments for example; Waiting list department, consultants secretaries, pharmacy, emergency department, transport, discharge lounge, site managers, porters etc
• To provide administrative support to the nursing and medical staff as required
• Make appointments as necessary
• Ensure general tidiness of Ward 1 Reception areas
• To maintain a safe working environment
• Assisting with audits as required, including data collection 
• Reporting of any estates issues via Planet FM and following up these requests

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. 

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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