Job overview

As a key member of the Parkside Private Patients Department, you will work within a collaborative team of Private Medical Secretaries, providing administrative support across a range of medical specialties - main focus on 'BREAST'. This role requires a proactive individual with exceptional attention to detail and a strong commitment to delivering high-quality customer service.

The ideal candidate will demonstrate the ability to work effectively under pressure, take initiative, and communicate professionally with patients, consultants, and colleagues at all levels. Flexibility to support and cross-cover different specialties is essential to ensure seamless departmental operations.

Main duties of the job

Main duties of the job

• Provide administrative and secretarial support to Consultants in the management of their private practice. 
•  plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and an ability to cope with the unexpected
• To ensure that secure systems are in place for the storage of all resources including computerised information.
• To manage the billing of all private patient care episodes, timely credit control and maintain records of all financial activity where appropriate.
•    To liaise with the Parkside Bookings Office to ensure that private patients insurance policies are checked and where appropriate pre-authorisation details are taken.
•     Promptly open incoming mail/Email & linking it to relevant records. On receipt of referral letters, ensure they are correctly date-stamped and recorded in the office after liaison with the appropriate Consultant.
• .  To set up and maintain effective filing, bring forward and retrieval systems.
•    To develop and maintain effective working relationships with other staff in the Parkside Unit and throughout the Trust ensuring that a professional and seamless service is provided. 
•    To maintain special follow up procedures, arranging appointments for patients when required and notifying the patient of their appointment date.

Working for our organisation

Visa Sponsorship:
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. 

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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