Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (3 days per week)
- Job ref
- 325-8059280-CYPS
- Employer
- Surrey and Borders Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Theta
- Town
- Frimley
- Salary
- £29,812 - £32,715 Incl. 5% Fringe HCAS, pa, pro rata.
- Salary period
- Yearly
- Closing
- 07/08/2026 23:59
- Interview date
- 13/08/2026
Employer heading
Senior Medical Administrator
NHS AfC: Band 4
Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trust to work for. This ranking is based on staff feedback in the 2023 NHS Staff Survey.
Job overview
We are seeking a Medical Administrator to work within our Children and Young People's (CYPS) Neurodevelopment Service.
The CYPS Neurodevelopmental Service works county-wide across Surrey to support young people with neurodevelopment needs.
This role will be fully office-based Monday to Wednesday.
We are looking for a dynamic, motivated and organised administrator to support the team in providing comprehensive, high quality administrative support, including data management, minute taking and the use of procurement and financial systems. An integral part of this role is to organise the reception and manage the transport arrangements for young people coming into the day programme.
You will work with a multi-professional team dedicated to working with young people with a variety of complex needs, whilst enjoying excellent management.
For this role, you will need to be a competent typist and computer user, with experience of working in a busy office. You will have a good working knowledge of administrative and working practice and the ability to take responsibility for the collation of data to evidence outcomes and input into the relevant databases/reports.
Main duties of the job
This role’s key responsibility will be to provide dedicated support to the team’s consultants with diary management, report and letter writing, inputting onto the electronic patient record system and other duties as listed below.
Working for our organisation
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.
We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
We look forward to receiving your application!
Detailed job description and main responsibilities
Key Responsibilities
· Take and transcribe a wide range of meeting minutes in an accurate and timely manner
· Receive and process referrals to the relevant clinician and system(s)
· Provide day to day supervision and monitoring of workload for Band 2 and 3 administrators
· Update case notes on patient record system as required
· Undertake regular managerial supervision and appraisal of administrators within the team, in conjunction with Band 5, if applicable
· Monitor annual leave requests and sickness absence for manager, as required
· Extract data from data warehouses i.e. DART
· Support recruitment process for band 2 and 3 admin vacancies
· Type up reports incorporating graphics and tables as required
· Type all letters dictated or provided by the team
· Book appointments on the patient record system for clinics and individual consultations
· Answer telephone calls and relay any messages in a timely manner
· Creating bespoke documents for the team, such as leaflets etc.
· Arrange team events, as required
· Monitor data quality of administrative input
Person specification
Education
Desirable criteria
- NVQ Level 4 in Business Admin
Experience
Essential criteria
- 4 years’ experience of clerical and administrative work requiring a high degree of accuracy and working in accordance with policies/procedures
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Diana Jarman
- Job title
- CYPS ND Business Lead
- Email address
- [email protected]
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