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Job summary

Main area
Operations
Grade
NHS AfC: Band 8c
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
151-HS-39
Employer
Frimley Health NHS Foundation Trust
Employer type
NHS
Site
Trustwide
Town
Frimley, Slough, Ascot
Salary
£79,163 - £90,880 per annum incl HCAS
Salary period
Yearly
Closing
13/11/2025 23:59

Employer heading

Frimley Health NHS Foundation Trust logo

Deputy Divisional Director of Operations - Medicine

NHS AfC: Band 8c

Job overview

Are you ready to take your career to the next level? We are thrilled to announce a unique opportunity for a dynamic and motivated individual to join our Urgent Care and Medicine Divisional Leadership Team as Deputy Divisional Director of Operations for Medicine.

As Deputy Divisional Director of Operations, you will play a pivotal role as a senior leader within the Division, responsible for the operational delivery of services across multiple sites. Working closely with the multidisciplinary leadership team, you will be accountable for driving operational excellence, delivering national performance standards, managing service financial control totals, workforce plans, quality standards, and strategic initiatives.

This is a fantastic opportunity to gain invaluable experience, develop your leadership skills, and make a significant impact on our organisation.

 

Main duties of the job

Key Responsibilities:

  • Provide senior leadership across multiple complex clinical services, working collaboratively with the divisional multidisciplinary team.
  • Lead performance oversight and delivery, including monitoring, analysing, and reporting on key metrics, and driving improvement programmes to enhance service quality and outcomes.
  • Champion service improvement by working with cross-functional teams to implement strategic priorities and transformation programmes.
  • Use performance data and insights to inform decision-making and support continuous improvement across services.
  • Line manage directorate teams, offering mentorship, guidance, and support to foster a high-performing, inclusive, and values-driven culture.
  • Contribute to the development and execution of divisional strategies, ensuring alignment with organisational goals and national priorities.

What We Offer:

  • A challenging and rewarding role with the opportunity to make a real difference.
  • Professional development and training to enhance your leadership capabilities.
  • Exposure to high-level decision-making processes and strategic planning.
  • A supportive and collaborative work environment.

Who We Are Looking For:

  • Proven experience in operations management.
  • Strong leadership and project management skills.
  • Excellent communication and interpersonal abilities.
  • A proactive and results-driven mindset.
  • Ability to work effectively in a fast-paced and dynamic environment.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. 

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Detailed job description and main responsibilities

Please see attached job description and job specification for further details on the main responsibilities for this role.

If you are passionate about operations and ready to take on this exciting challenge, we want to hear from you! Join us on this journey and help shape the future of our division.

 

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Person specification

Skills

Essential criteria
  • Ability to oversee and interpret performance targets of specialties
  • Good communication skills covering oral and written skills in formal and informal situations
  • Demonstrates an ability to network and collaborate across health and social care settings
  • Ability to assess a broad range of complex information quickly and accurately including finance activity, clinical and technical service data
  • Ability to provide strategic leadership to senior clinical teams
  • A clear understanding of the components of Clinical Governance and how these contribute to an integrated quality service
Desirable criteria
  • Knowledge of key national policy issues within services

Experience

Essential criteria
  • Operational experience
  • Significant experience of working at a senior operational management level within the NHS
  • Successful track record of managing change in a complex environment
  • Experience of service redesign and development of services to support continual improvement and efficiency
  • Highly developed financial and business management skills
Desirable criteria
  • Knowledge and understanding of NHS policy and of key changes in the NHS

Qualifications

Essential criteria
  • Master’s degree in leadership, management or relevant subject or equivalent (or able to demonstrate equivalent level of experience)
  • Evidence of continuing personal development
  • Management qualification or equivalent experience
Desirable criteria
  • Service / quality improvement qualification/ experience

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerCare quality commission - GoodArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerWe Work Flexibly

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lauren Webb
Job title
Divisional Director of Operations
Email address
[email protected]
Additional information

For more information, please contact Lauren Webb, Divisional Director of Operations – Urgent Care and Medicine
PA: Shirley Collacott – [email protected]

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