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Job summary

Main area
Fundraising
Grade
Band 6
Contract
Permanent: 5 days out of 7 days
Hours
  • Full time
  • Flexible working
37.5 hours per week (5 days out of 7)
Job ref
151-LC438-A
Employer
Frimley Health NHS Foundation Trust
Employer type
NHS
Site
Frimley Park Hospital (Cross site)
Town
Frimley, Surrey
Salary
£40,617 - £48,778 per annum incl HCAS
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Frimley Health NHS Foundation Trust logo

Charity Manager

Band 6

Job overview

Make a Real Impact at Frimley Health Charity

Frimley Health Charity supports patients, families and staff across Frimley Health NHS Foundation Trust by funding projects that enhance care, improve wellbeing and transform hospital experiences.

We are seeking a proactive, organised and detail-focused Charity Manager to play a pivotal role in driving our mission forward.

This is an exciting opportunity for an experienced charity professional to lead the day-to-day operational delivery of our fundraising and supporter engagement activity. You will bring campaigns and appeals to life, ensure outstanding donor stewardship, and maintain efficient, compliant processes that underpin everything we do.

Acting as a key point of contact for supporters, you will nurture corporate, community, lottery and major donor relationships, support events and legacy activity, develop our marketing channels, and oversee accurate income processing and high-quality record keeping. You will champion best practice across fundraising, governance and compliance standards, ensuring every supporter receives an excellent experience.

If you are passionate about meaningful work, committed to operational excellence and eager to help grow a charity that makes a tangible difference in local hospitals, we would love to hear from you.

Main duties of the job

This role offers the opportunity to help shape and deliver our new charity strategy. By leading operational delivery and supporter care, you will enable the Director to focus on strategic growth—directly contributing to maximising our impact for patients and staff across the Trust.

You will take ownership of end-to-end supporter operations, including:

  • Ensuring high standards of CRM data quality

  • Creating segmented data files and producing accurate reports

  • Managing supporter journeys and timely acknowledgement processes

  • Maintaining compliance with GDPR and Fundraising Regulator requirements

  • Monitoring operational KPIs and ensuring audit readiness

  • Overseeing Gift Aid claims and donation processing

Working for our organisation

This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. 

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Detailed job description and main responsibilities

For a comprehensive list of duties and responsibilities, please refer to the full job description attached.

Person specification

Qualifications

Essential criteria
  • Educated to post graduate diploma level OR Equivalent experience
  • Evidence of Continued Professional Development
Desirable criteria
  • Business qualification
  • Project Management
  • Lean qualification (six sigma etc.)
  • Media training and/or experience of working with the media.

Experience

Essential criteria
  • Significant experience of working in a high performing team within a charity or other business.
  • Proven track record in sales/ fundraising or working in a successful company/division.
  • Experience in process improvement, project/ change management and independent stakeholder engagement.
  • Experience and proven record in delivering work to achieve targets/ambitions.
  • Proven of delivering improvement projects/ programmes.
  • Experience in marketing and engagement or working with such teams.
Desirable criteria
  • Commercial experience in growing an organisation/ income stream in business/ division/ charity.
  • Knowledge of various income generating techniques.

Skills & Knowledge

Essential criteria
  • Knowledge of management practices and processes.
  • Understanding of confidentiality, safeguarding, and GDPR
  • Report writing and data analytics
  • Influencing and networking skills across a wide range of stakeholders
Desirable criteria
  • Charity sector OR managing a small successful business or division.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerCare quality commission - GoodArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerWe Work Flexibly

Application numbers

This vacancy may close early if it receives a high number of applications. We would advise that you complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Claudine Sustarich
Job title
Associate Director of Strategy
Email address
[email protected]
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