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Job summary

Main area
Administration
Grade
Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
384-RD-EMF19776
Employer
Royal Surrey NHS Foundation Trust
Employer type
NHS
Site
Royal Surrey Hospital
Town
Guildford
Salary
£40,617 - £48,778 Pro Rata Per Annum inc. HCAs
Salary period
Yearly
Closing
12/01/2026 23:59

Employer heading

Royal Surrey NHS Foundation Trust logo

Resourcing Operations Team Lead

Band 6

Job overview

At Royal Surrey NHS Foundation Trust, we believe that every role contributes to delivering compassionate, safe care every day. As our Resourcing Operations Team Leader, you’ll play a pivotal role in ensuring we have the right people, in the right place, at the right time—helping us provide outstanding patient care.

What You’ll Do

  • Lead and Inspire: Manage and develop a team of resourcing professionals, including international recruitment advisors and administrators.
  • Drive Excellence: Oversee end-to-end recruitment processes, ensuring compliance with NHS Employment Check Standards and UKVI regulations.
  • Shape the Future: Implement new ways of working, update HR policies, and contribute to innovative recruitment projects.
  • Be the Expert: Provide professional advice to managers on recruitment, employment law, and visa queries.
  • Champion Candidate Experience: Ensure every applicant receives a professional, positive, and timely service.

Main duties of the job

You will ensure the provision of robust resourcing processes so that every candidate experience is dealt with in a professional and confidential manner by the resourcing team. 

You will lead the Resourcing officers to provide comprehensive, high quality recruitment administration service to all Managers and Trust staff. To support, develop and maintain recruitment via NHS jobs, HR Payroll and ESR.
You will deliver recruitment training as required and work as part of the Human Resources team to provide an effective and efficient recruitment and staff support service. 

Working for our organisation

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career. Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.

We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh. We provide adult community health services in homes across Guildford and Waverley.

The Care Quality Commission (CQC) have given us an overall rating of Outstanding.

Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years. There has never been a better time to join us.

Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.

A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo

Detailed job description and main responsibilities

What We’re Looking For

  • Proven experience in leading a recruitment team and delivering high-quality resourcing services.
  • Strong knowledge of HR systems (e.g., ESR, NHS Jobs) and recruitment best practices.
  • Excellent communication, influencing, and organisational skills.
  • CIPD qualification or equivalent experience in HR/recruitment.
  • Ability to manage multiple priorities while maintaining accuracy and professionalism.

Why Join Us?

  • Generous NHS benefits, including 14% employer pension contribution.
  • Flexible pay schemes, cycle-to-work, and discounted gym membership.
  • Access to career development, training, and leadership opportunities.
  • On-site perks: nursery, Costa, M&S, subsidised restaurant.
  • Active social club and wellbeing support, including 24/7 counselling.

Our Values: Caring Together | Excelling Together | Learning Together | Continuously Improving
If you’re passionate about people, thrive in a fast-paced environment, and want to make a real impact, we’d love to hear from you.

📅 Apply today and help shape the future of recruitment at Royal Surrey!

Person specification

Qualifications

Essential criteria
  • CIPD, Degree level or equivalent qualification, preferably in HR related area or equivalent experience
Desirable criteria
  • NVQ level 3 in Customer Service/Business Administration or equivalent work experience

Knowledge, Experience and Skills

Essential criteria
  • Experience of leading a team
  • Extensive experience in a Recruitment role
  • Experience sufficient to advise and support resourcing officers and line managers in dealing with the full range of recruitment issues
  • Good working knowledge of a broad range of administrative processes
  • Intermediate level knowledge of Microsoft Office Suite to include Outlook, Word, Excel and PowerPoint
Desirable criteria
  • Knowledge of Information systems such as HealthRoster and ESR
  • Previous relevant NHS experience

Employer certification / accreditation badges

Veteran AwareNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold AwardWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident committedStep into healthWe Work Flexibly

Documents to download

Apply online now

Further details / informal visits contact

Name
Tracey Watts
Job title
Head of Resourcing and Temporary Staffing
Email address
[email protected]
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