Job summary
- Main area
- Mental Health
- Grade
- NHS AfC: Band 4
- Contract
- Permanent: 37.5 hours per week /shift work
- Hours
- Full time - 37.5 hours per week (Shift work nights/days)
- Job ref
- 325-7275739-HOSP
- Employer
- Surrey and Borders Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Farnham Road Hosptial
- Town
- Guildford
- Salary
- £27,857 - £30,570 incl 5% Fringe HCAS
- Salary period
- Yearly
- Closing
- 30/06/2025 23:59
Employer heading

Assessment Suite Coordinator
NHS AfC: Band 4
Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trust to work for. This ranking is based on staff feedback in the 2023 NHS Staff Survey.
Job overview
This is a unique and dynamic role at the heart of urgent mental health care, providing essential coordination and oversight of the Health Based Place of Saftey. You will be the central point of contact for the management of patients detained under the Mental Health Act, working closely with the police, Approved Mental Health Professionals (AMHPs), and clinical teams.
Main duties of the job
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Coordinate the operation of the 136 suite, ensuring a safe, efficient, and responsive environment for patients and professionals
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Act as the liaison between police, AMHPs, clinicians, and other key stakeholders to facilitate timely assessments and interventions
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Maintain accurate records and documentation related to detentions, assessments, and patient flow
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Monitor bed availability and help ensure smooth transitions to appropriate care pathways
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Support the delivery of high-quality, person-centred care during the assessment period
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Participate in multi-agency reviews, audits, and service improvement initiatives
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Requires strong communication and coordination skills in a fast-paced environment
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Plays a vital role in the initial phase of urgent mental health care for some of the most vulnerable individuals in crisis
Working for our organisation
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.
We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
We look forward to receiving your application!
Detailed job description and main responsibilities
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Supporting Daily Living Activities
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Assist patients with personal care (washing, dressing, toileting if needed)
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Help with meals and encourage good nutrition and hydration
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Support patients in maintaining personal hygiene and dignity
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Monitoring and Observations
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Carry out and record regular physical and mental health observations (e.g. mood, behaviour, vital signs)
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Report any concerns or changes to the nursing or medical team promptly
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Promoting Recovery and Engagement
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Encourage participation in therapeutic and recreational activities
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Support patients with setting and achieving personal goals
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Foster a positive, recovery-focused environment
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Communication and Relationship Building
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Build therapeutic, professional relationships with patients
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Engage in meaningful conversations to provide emotional support
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Communicate clearly with colleagues as part of the multi-disciplinary team
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Maintaining a Safe Environment
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Contribute to the safety and security of the ward (e.g. observing policies around access and observation levels)
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Support patients in distress or crisis, including de-escalation when needed
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Follow safeguarding protocols and raise any concerns appropriately
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Documentation and Record Keeping
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Accurately record patient care, observations, and incidents using electronic systems
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Ensure documentation is completed in line with trust policies and confidentiality standards
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Teamwork and Professional Development
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Participate in shift handovers, team meetings, and supervision
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Work collaboratively with nurses, doctors, occupational therapists, psychologists, and others
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Attend mandatory training and development opportunities to enhance skills
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Person specification
Experience
Essential criteria
- Significant patient facing mental health setting
Desirable criteria
- Experience working with 136 suite/HBPoS
Education
Essential criteria
- Care certificate
- NQV level 2 or above in related health subject
Desirable criteria
- Degree in health related subject
- Nurse associate qualification
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Lindsay Wicks
- Job title
- Suite Manager
- Email address
- [email protected]
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