Job summary
- Main area
- Mental Health
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (long days/shifts)
- Job ref
- 325-7496387-HOSP
- Employer
- Surrey and Borders Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Farnham Road Hosptial
- Town
- Guildford
- Salary
- £26,240 - £27,928 incl 5% Fringe HCAS
- Salary period
- Yearly
- Closing
- 15/10/2025 23:59
Employer heading

Health Care Support Worker HBPoS
NHS AfC: Band 3
Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trust to work for. This ranking is based on staff feedback in the 2023 NHS Staff Survey.
Job overview
Join Our Team – Health Based Place of Safety (HBPoS)
We are seeking compassionate and committed staff to work within our Health Based Place of Safety (HBPoS). This is a vital service providing a safe, supportive environment for people detained under the Mental Health Act who require urgent mental health assessment and care.
About the HBPoS:
The HBPoS is a specialist facility designed to ensure individuals in crisis are cared for in a health-focused, therapeutic setting. It plays a crucial role in safeguarding dignity, promoting recovery, and ensuring timely access to assessment and treatment.
Main duties of the job
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Provide high-quality, compassionate support to individuals in crisis.
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Maintain a safe, calm and respectful environment.
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Work alongside mental health professionals, police, and ambulance services.
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Support service users’ immediate needs and escalate concerns appropriately.
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Complete accurate documentation and follow health & safety procedures.
Working for our organisation
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.
We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
We look forward to receiving your application!
Detailed job description and main responsibilities
Please find attached job description and person specification for further information regards to this post.
Person specification
Experience
Essential criteria
- Proven experience Mental Health patient facing role
Desirable criteria
- Voluntary work with in a care field
Qualifications
Essential criteria
- Care Certificate or an equivalent
Desirable criteria
- NVQ Health related subject
- Degree in a related subject
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Lindsay Wickes
- Job title
- Ward Manager
- Email address
- [email protected]
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