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Job summary

Main area
Digital
Grade
NHS AfC: Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
325-7203558-CORP-B
Employer
Surrey and Borders Partnership NHS Foundation Trust
Employer type
NHS
Site
Trust HQ
Town
Leatherhead
Salary
£32,602 - £39,686 Incl. 5% Fringe HCAS, pa, pro rata.
Salary period
Yearly
Closing
05/11/2025 09:00

Employer heading

Surrey and Borders Partnership NHS Foundation Trust logo

EHR Systems Administrator

NHS AfC: Band 5

Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trust  to work for.  This ranking is based on staff feedback in the 2023 NHS Staff Survey.

Job overview

EHR Systems Administrator - Band 5 - Full Time - Permanent

To provide comprehensive second-line support and configuration expertise for the Trust's Electronic Health Record (EHR) systems, primarily SystmOne. This includes taking ownership of specific technical domains within the system, undertaking complex troubleshooting, performing system administration tasks, and leading upgrade testing cycles. 

The postholder is expected to act with a high degree of autonomy within defined guidelines, serving as a subject matter expert and escalating only when issues fall outside of their remit.

The role is primarily office-based with extended periods of computer use and occasional travel to Trust sites for training, support, or stakeholder engagement. 

Closing Date - 5th November at 9am.

Proposed Interview/Assessment Date - 13th and 14th November

Main duties of the job

The postholder will actively contribute to service improvement, support the development and delivery of training, and participate in the creation and maintenance of documentation and procedures. They are also expected to uphold information governance and confidentiality standards and engage in continuous professional development.

Working for our organisation

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

We look forward to receiving your application!

 

Detailed job description and main responsibilities

Please refer to the Job description attached on TRAC for details on the main responsibilities of this role.

Person specification

Qualifications

Essential criteria
  • Degree Level education or 2 years recent experience in a support environment

Experience

Essential criteria
  • Demonstrable knowledge of and practical experience in supporting multiple software applications across a wide range of technologies
  • Proven ability to communicate effectively and be responsive to user requests and handle their expectations with patience and understanding
  • In-depth working knowledge or experience of EHR systems.
  • Demonstrable experience in advanced troubleshooting autonomously, configuration, and user support managing own workload
  • Registration Authority experience, background in knowledge of smartcard roles and adding access.
  • Experience contributing to the creation of SOPs, training materials, or user guides

Employer certification / accreditation badges

Documents to download

Apply online now

Further details / informal visits contact

Name
Mike Sanders
Job title
Deputy Director of Digital
Email address
[email protected]
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