Job overview

Digital Business Analyst - Band 5 - Permanent - Full Time

At SABP, our digital product design team supports and develops products and solutions that enhance our digital electronic health record (EHR), promotes clinical safety, and improves patient care. 

Our work enhances clinical processes and our digital systems, improving the user experience of clinicians and the care they deliver to people who use our services. 

We follow a User-Centred Design process as putting the user at the core of what we do helps ensure the solution meets their needs, goals, and requirements.

This role is ideal for someone at the beginning of their career in user research or business analysis. This position provides an excellent pathway into the field of user research, business analysis, and digital transformation. 

Provisional Interview Date - 24th November 2025

Main duties of the job

You will have the opportunity to contribute to digital transformation projects that improve clinical workflows, enhance patient care, and align with best practice. 

Your work will focus on:
• Learning and applying user research techniques to gather insights about users’ needs, behaviours, and challenges.
• Supporting the creation of user-friendly digital solutions through research and feedback.
• Assisting with process mapping and identifying areas for operational improvement.
• Collaborating with multi-disciplinary teams, including designers, developers, and clinical staff, to deliver user-centered products.

Working for our organisation

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.

We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

We look forward to receiving your application!