Job overview

·   Oversee and monitor duty rosters undertaken by the Facilities Supervisors. Ensure that adequate cover has been arranged for all shifts, maintaining associated records.

·        Ensure that a transparent process is used for the allocation of bank shifts by adhoc monitoring and assist with the implementation and roll out of e-rostering

·   Oversee Housekeeping, Linen, Host-hostess, deep clean, stores, response teams staff induction and refresher training. Update as necessary.

· Provide immediate support to any circumstances/ situations/emergencies which arise throughout the Hospital.

·      Have an understanding of the Trust’s Major Incident Procedure and to take an active role in the event of a major incident being declared.

·   Attend any meetings as required by the Facilities Manager and Deputy  Facilities Manager.

·  Ensure staff have the correct uniform whilst on duty and are adhering to the uniform policy.

• Identify and report reactive repairs within the Trust to ensure the provision of a safe, high-quality patient environment.
• Ensure all equipment used by the Housekeeping team is maintained in a good and safe condition, and action taken when required.

• Responsible for the interface with patients and staff in all areas of the Housekeeping, Linen, Host-hostess, deep clean, stores, response teams service including managing complaints, including undertaking investigations and implementing action plans as necessary.

Main duties of the job

For further information, please see the attached job description and person specification for a full list of duties and responsibilities.

Working for our organisation

We are a leading local employer with a diverse workforce of approximately 6,000 staff, dedicated to providing healthcare services to a growing population of around 780,000 individuals.

Our Trust provides both emergency and planned healthcare across East Surrey, North-East West Sussex, and South Croydon – covering towns like Crawley, Horsham, Reigate, and Redhill. Our main hospital, East Surrey in Redhill, offers a full range of acute and specialist services and is also the closest trauma unit to Gatwick Airport. We also provide outpatient, diagnostic, and planned care services at sites including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital, and Horsham Hospital.

We are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career. As part of our team, you will have access to excellent training opportunities, flexible working, dedicated support networks, and a strong emphasis on health and wellbeing to ensure a thriving and positive work environment.