Job summary
- Main area
- Patient Safety
- Grade
- NHS AfC: Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday - Friday)
- Job ref
- 326-7334389-WA
- Employer
- Surrey and Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- East Surrey Hospital
- Town
- Redhill
- Salary
- £53,755 - £60,504 per annum
- Salary period
- Yearly
- Closing
- 24/07/2025 23:59
Employer heading

Patient Safety Investigation Lead
NHS AfC: Band 8a
Job overview
We have a fantastic opportunity for a dynamic and forward-thinking professional with broad experience in Patient Safety. We’re seeking a strategic and innovative leader to collaborate closely with our Divisional Governance teams, helping to embed and sustain both the Patient Safety Incident Response Framework (PSIRF) and the associated Response Plan (PSIRP).
The ideal candidate will bring senior-level leadership experience, strong visibility across the organisation, and the ability to inspire and engage teams to foster a culture of safety and continuous learning.
With a solid track record in patient safety investigations and learning processes, including the development of PSII reports and After-Action Reviews, you will bring a well-rounded skillset to support the organisation’s efforts to drive improvement and meaningful change.
Main duties of the job
As the Patient Safety Investigation lead, you will take the lead in shaping and maintaining a culture of safety through the ongoing coordination, implementation, and enhancement of our patient safety strategies. You’ll work collaboratively with both internal and external partners to carry out thorough investigations. This involves gathering and analysing information from clinical records, engaging with individuals, and reviewing relevant policies, best practices, and guidance. The aim is to produce well-structured, high-quality reports within set timelines.
You’ll need to quickly assess complex clinical scenarios, make sound, risk-informed decisions, and present your findings through clear recommendations and improvement plans. These will be shared with various stakeholders, including families, staff, commissioners, and coroners.
Beyond investigations, you’ll also support the design and roll-out of improvement initiatives, help embed learning across the Trust and provide expert support in key areas such as human factors, Just Culture, the duty of candour, and investigation best practices.
Working for our organisation
We are a leading local employer with a diverse workforce of approximately 6,000 staff, dedicated to providing healthcare services to a growing population of around 780,000 individuals.
Our Trust provides both emergency and planned healthcare across East Surrey, North-East West Sussex, and South Croydon – covering towns like Crawley, Horsham, Reigate, and Redhill. Our main hospital, East Surrey in Redhill, offers a full range of acute and specialist services and is also the closest trauma unit to Gatwick Airport. We also provide outpatient, diagnostic, and planned care services at sites including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital, and Horsham Hospital.
We are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career. As part of our team, you will have access to excellent training opportunities, flexible working, dedicated support networks, and a strong emphasis on health and wellbeing to ensure a thriving and positive work environment.
Detailed job description and main responsibilities
Once you understand the requirements outlined in the advert, please ensure your application accurately reflects where you match them. For further information regarding the role please read the attached Job Description and Person Specification.
Person specification
Criteria
Essential criteria
- Evidence of a good standard of written English appropriate to the role
- A complete and accurate application
- Suitability for role evidenced in supporting statement
- Evidence of essential experience for role
- Meet the essential education/qualifications required for the role
- Hold the necessary mandatory professional/clinical registration
- Evidence of the Trust values and behaviours
- Evidence of any other essential criteria outlined in the personal specification
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Katharine Horner
- Job title
- Head of Patient Safety and Risk
- Email address
- [email protected]
- Telephone number
- 01737-768511
- Additional information
ext. 6566
List jobs with Surrey and Sussex Healthcare NHS Trust in Administrative Services or all sectors