Job overview

Endoscopy Receptionist – Fixed Term Contract (12 Months)
Wexham Park Hospital / Heatherwood Hospital
Full Time – 37.5 hours per week

An exciting opportunity has arisen to join the Endoscopy teams at Wexham Park Hospital (main base) and Heatherwood Hospital as an Endoscopy Receptionist on a 12-month fixed term contract.

You will play a vital role in supporting the administrative and reception functions of these busy departments, acting as a key point of contact for patients, visitors and clinical staff. Your contribution will help ensure the smooth, efficient running of endoscopy services and a positive patient experience.

This role is ideal for a proactive, organised and professional individual who thrives in a fast-paced healthcare environment. You will be responsible for delivering a high standard of reception support alongside a wide range of clerical and administrative duties.

Key requirements include:

• Excellent communication and customer service skills

• Strong organisational skills with attention to detail

• Ability to work effectively under pressure

• A professional and compassionate approach when dealing with patients

This is an excellent opportunity to become part of a dedicated and supportive team within a dynamic clinical setting.

Main duties of the job

The post holder will be responsible for ensuring all admin and clerical duties for patients coming into the Endoscopy units, ensuring a good patient experience across all Trust sites.

They will have an active role in the implementation, as well as ongoing monitoring of both new and existing appointments systems.

The post holder will assist with meeting Trust targets.

The post holder will be required to offer very high customer service skills for patients and both internal and external staff.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. 

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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