Job overview

Join Frimley Health NHS Foundation Trust – Chargehand Porter 
Location: Frimley

Are you an experienced supervisor who thrives in a team environment and takes initiative?
We are seeking a motivated and proactive Chargehand Porter to join our Portering Services at Frimley Health NHS Foundation Trust.

In this key role, you will be responsible for the day-to-day supervision of the portering team, ensuring high standards of service are maintained across the hospital. You will play an important part in supporting the delivery of a safe, secure and efficient environment for patients, visitors, and staff.

Important Information:

• Due to restrictions on the issue of Tier 2 Certificates of Sponsorship (CoS), this post is unlikely to be suitable for candidates requiring visa sponsorship.

• Non-EEA candidates can only be considered if no suitably qualified and experienced UK or EEA candidate is available, in line with the Resident Labour Market Test.

• Applicants will be required to complete a basic English and Maths skills test prior to the interview. Only those who pass will progress to the interview stage.

Main duties of the job

• Act as first-line supervisor, taking full responsibility for overseeing the portering team.

• Provide cover for the Assistant Hotel Services Manager or their deputy as required, including attending meetings.

• Serve as a departmental ambassador, promoting professionalism and excellent service.

• Manage patient flow using the Trust’s Electronic Patient Record (EPR) system.

• Carry out general portering duties and respond effectively to emergency situations.

• Ensure team performance meets service expectations and standards

  What We’re Looking For:

  • Previous experience in a supervisory or team leadership role.

  • A team player who can also work independently and show initiative.

  • Strong verbal and written communication skills.

  • Competence with IT systems.

  • Flexible, reliable, and punctual.

  • Willingness to work on a rota basis, including weekends.

Working for our organisation

Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.

As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.

We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.

Our three core values, and the behaviors that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical, and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties.