Job summary
- Main area
- Data Quality
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (hybrid working available and can be based on either one of the Trusts main sites at Frimley or Wexham)
- Job ref
- 151-LC376
- Employer
- Frimley Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Wexham Park Hospital
- Town
- Slough, Berkshire
- Salary
- £28,859 - £31,670 per annum incl HCAS
- Salary period
- Yearly
- Closing
- 23/10/2025 23:59
Employer heading
Data Quality Assurance Officer (Apprentice)
Band 4
Job overview
Be Part of Improving Healthcare Through Better Data
At Frimley Health NHS Foundation Trust, we understand that accurate, high-quality data is vital to delivering safe, effective patient care. We are currently seeking a committed and detail-oriented individual to join our Data Quality Assurance Department as a Data Quality Support Officer.
This post also includes study support towards a Level 4 Data Analyst Apprenticeship (via Multiverse), offering an excellent opportunity for long-term development.
Main duties of the job
This is an exciting opportunity to join a collaborative team dedicated to improving the integrity, completeness, and reliability of clinical and administrative data across the Trust.
What We're Looking For
We are looking for someone who is:
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Comfortable working with data and has strong IT skills
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Able to analyse reports and extract actionable insights
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Organised, self-motivated, and able to manage a busy workload
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A confident communicator with excellent interpersonal skills
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Ideally experienced in a healthcare or NHS environment (not essential)
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Familiar with the National Care Record Summary (NCRS) – desirable but not required
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Keen to grow professionally while contributing to meaningful improvements in healthcare
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Frimley Health Trust benefits
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Detailed job description and main responsibilities
As part of our ongoing Data Quality Initiative, this role plays a key part in supporting departments across the Trust in identifying and resolving data issues. You’ll work closely with operational teams, advising on best practice and using data validation tools to analyse and correct errors.
You will support a wide range of Trust-wide activities, including:
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Running and interpreting scheduled reports to address data quality concerns
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Supporting the implementation and maintenance of the EPIC programme
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Investigating and resolving duplicated or confused patient records
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Liaising with colleagues across multiple sites to correct data anomalies
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Assisting in audits related to Inpatient, Outpatient, and Waiting List data
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Managing monthly data challenges and national data tracing processes
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Supporting specialist teams in Cancer and Acute Services with record resolution
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Maintaining accurate and well-structured spreadsheets
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Using Trust IT systems confidently and effectively
Please read the full Job Description and Person Specification before applying
Important Information: Sponsorship is not available for this role
This vacancy may close early once a sufficient number of applications have been received
Person specification
Qualifications
Essential criteria
- Health Record & Information Management (IHRIM) or equivalent knowledge and experience
- NVQ level 4 or equivalent knowledge and experience
- ECDL level or equivalent
- General good standard of education equivalent to 5 GCSES including English & Maths
Experience
Essential criteria
- In depth knowledge of Patient Administration Systems or equivalent
- Proven experience of NHS structure and interdependencies
- Mentoring and training of colleagues and staff
- Experience of following processes and checking validity of the process and resultant data items
- Proven knowledge of Information Governance Laws ie FOI, Data Protection Act etc.
Desirable criteria
- Knowledge of NHS PAS systems across a range of data sets
- Knowledge of CRS, NCRS and NHS Data dictionary
Experience
Essential criteria
- Proven record working on data quality corrections
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Sonia Bhatoa
- Job title
- Data Quality Performance Manager
- Email address
- [email protected]
- Telephone number
- 07870 989382
- Additional information
Please contact us via email or call for further details
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