Job summary
- Main area
- Emergency Medicine
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Weekend, evening and nights may at times be required.)
- Job ref
- 151-KMU316
- Employer
- Frimley Health NHS Foundation Trust
- Employer type
- NHS
- Site
- Wexham Park Hospital
- Town
- Wexham
- Salary
- £32,602 - £39,686 per annum incl HCAS
- Salary period
- Yearly
- Closing
- 05/10/2025 23:59
Employer heading
Emergency Department Administrative Coordinator
Band 5
Job overview
Position: Emergency Department Administrative Coordinator
Location: Wexham Park Hospital
Contract: Full Time (including occasional evenings, weekends, and night shifts as required)
We are seeking a motivated and dynamic individual to take on the role of Administrative Coordinator within our Urgent and Emergency Care Department at Frimley Park Hospital.
This is a newly established position, offering a unique and exciting opportunity to shape and develop the role in collaboration with the Directorate Service Manager. As the lead for the administrative team in a fast-paced and high-pressure environment, you will play a key role in supporting the smooth running of the department and ensuring high standards of service delivery.
It’s a particularly exciting time to join the Emergency Department. With a strong focus on patient-centred care and access to modernised, purpose-built facilities, this role offers both challenge and reward in equal measure. You will be joining a dedicated team committed to excellence and continuous improvement.
Main duties of the job
Lead and manage a team of Band 2 and Band 3 administrative staff, overseeing daily operations to ensure efficient and effective service delivery.
Support and motivate your team to consistently provide excellent customer care throughout a 24/7, 365-day service.
Contribute to the planning and coordination of critical incidents, helping to develop and restructure administrative services as needed to meet evolving departmental demands.
Take responsibility for workforce planning and recruitment, ensuring that staffing levels are appropriate and that new hires are effectively onboarded.
Ensure that all team members complete mandatory training and appraisals on time, maintaining compliance with hospital policies and regulatory requirements.
Monitor and maintain staff performance, providing guidance, support, and development opportunities to promote a skilled and engaged workforce.
We are seeking a proactive individual with strong administrative and leadership experience, preferably within a healthcare environment.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Detailed job description and main responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person specification
Qualifications
Essential criteria
- Microsoft office skills at ECDL level or equivalent experience
- Degree or equivalent experience
Desirable criteria
- Management Qualification
Experience
Essential criteria
- Demonstrable experience of managing/supervising an office function, preferable in an NHS or service environment
- Experience of working in the NHS either in a hospital, private practice or for a GP
- Experience of leading and managing staff
Desirable criteria
- Conversant with hospital information systems
Skills and Knowledge
Essential criteria
- Good interpersonal, oral and written skills including chairing meetings and writing reports
- Knowledge of data protection and issues around patient confidentiality
- Knowledge of NHS patient administration systems
- Good interpersonal, oral and written skills including chairing meetings and writing reports
Desirable criteria
- Knowledge of basic anatomy and physiology
- Highly developed analytical skills and competency in interpreting complex data
Special Requirements
Essential criteria
- Flexibility to work varying hours
- Ability to attend meetings at different locations including Frimley Park, Heatherwood and Wexham Park Hospitals
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Joana Carmo
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 07775065597
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