Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (09:00-17:00)
- Job ref
- 325-8291818-COMM
- Employer
- Surrey and Borders Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Bridgewell House
- Town
- Woking
- Salary
- £27,106 - £28,850 Incl 5% Fringe HCAS, pa, pro rata
- Salary period
- Yearly
- Closing
- 12/10/2026 08:00
Employer heading
B3 Team Administrator
NHS AfC: Band 3
Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trust to work for. This ranking is based on staff feedback in the 2023 NHS Staff Survey.
Job overview
Community Mental Health Services are going through a Transformation Programme to work towards and All Age Neighbourhood Mental Health Service. The team is based in Woking and will be expanding to include professionals and admin staff from other intervention Pathways.
Main duties of the job
To act as the main admin resource for the team, processing referrals,
letters and other communications effectively to aid with the smooth running of the reception area and provide efficient administrative support for team members.
- Receive & process referrals.
- Process discharge paperwork & update system accordingly
- Type letters for the team.
- Book appointments on patient record system/ update case notes on patient record system as required.
- Take minutes at team meetings & transcribe accurately.
- Answer telephone calls & relay messages in timely manner.
Working for our organisation
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.
We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.
Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.
For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
We look forward to receiving your application!
Detailed job description and main responsibilities
For more detailed information on the role and main responsibilities, please find the attached Job Description and Person Specification.
Person specification
Qualifications
Essential criteria
- NVQ Level 3 in Business Admin or equivalent experience
Experience
Essential criteria
- Minimum of 1 years working in an administrative role
Desirable criteria
- Understanding of medical terminology
- Knowledge of SystmOne
- Shorthand/Speedwriting
- Use of Microsoft Office Suite
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Anna La Sala
- Job title
- Senior Administrator
- Email address
- [email protected]
- Telephone number
- 01483 756318
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