Job summary
- Main area
- Learning Disability Services
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Long days 7.00am - 8.00pm, Nights 7.45pm - 7.15am short days 7.00am-14.50pm 12.10am-8.00pm)
- Job ref
- 130-ACS044-0426
- Employer
- Swansea Bay University Health Board
- Employer type
- NHS
- Site
- Laurels & Briary
- Town
- Ely
- Salary
- £26,300 - £27,890 per annum pro rata
- Salary period
- Yearly
- Closing
- 07/04/2026 23:59
Employer heading
Health Care Support Worker - Learning Disabilities
Band 3
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.
Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086
Job overview
The Healthcare Assistant (band 3) has a greater degree of autonomy than the Healthcare Assistant (band 2) and undertakes a broader range of health and care in accordance with policy and procedures.
The post holder will work on their own initiative, undertaking delegated tasks with appropriate supervision in place from a registered practitioner/assistant practitioner.
Main duties of the job
The post holder contributes to assessment and assists in the development, implementation, and evaluation of individualised care plans. They will supervise other staff and promote the delivery of high-quality care.
Assist the Registered Practitioner/Assistant Practitioner in the assessment, on-going assessment, planning, management, and evaluation of the delivery of care in a community setting.
Under direction of the Registered Practitioner/Assistant Practitioner, supports appropriate individualised, clinical/risk assessments providing accurate feedback as necessary.
Deliver safe, high quality, compassionate care following individualised care plans and treatment interventions determined by the Registered Practitioner. This will include supporting patients with all aspects of the fundamentals of care including activities of daily living, providing feedback on progress against the plans.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person specification
Qualifications & Knowledge
Essential criteria
- Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
- Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
- Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)
- Ability to be able to complete certified /accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA) during induction
Desirable criteria
- Certified /accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA)
Experience
Essential criteria
- Experience of working within a relevant heath or social care environment, providing direct patient care
Desirable criteria
- Experience of working with patient groups relevant to area of practice
- Experience of working within the NHS
Skills and Attributes
Essential criteria
- Good communication skills – verbal, non-verbal and written, with the ability to convey information clearly and sensitively
- Ability to work with minimum supervision to a high standard
- Ability to keep calm in stressful situations
- Ability to demonstrate a caring and compassionate approach
- Organisational skills, with the ability to plan and prioritise own and others workload efficiently
- Ability to use technology to undertake the role, for example Microsoft Office, virtual platforms such TEAMS
- Physically able to carry out the duties of the role, including lifting, assisting with mobility, implementing restraint (if required) and performing other manual tasks.
Desirable criteria
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Rachel Walters
- Job title
- Manager
- Email address
- [email protected]
- Telephone number
- 02920554510
- Additional information
List jobs with Swansea Bay University Health Board in Nursing and Midwifery or all sectors