Job summary
- Main area
- Administration
- Grade
- Apprentice
- Contract
- Apprenticeship: 12 months
- Hours
- Full time - 37.5 hours per week (Monday - Friday 08:30 - 16:30)
- Job ref
- 130-AC158-0925
- Employer
- Swansea Bay University Health Board
- Employer type
- NHS
- Site
- Tonna Hospital
- Town
- Neath
- Salary
- £8,092 per annum
- Salary period
- Yearly
- Closing
- 25/09/2025 23:59
Employer heading
Apprentice Health Records Clerk
Apprentice
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
The Apprentice Health Records clerk will be responsible for providing a Quality Health Records Service in line with Procedural Guidelines & Standards and will in the course of their duties:
• Ensure that all communication with patients and their carers is always undertaken in a professional manner.
• Will be required to work in all sections of Health Records, and be flexible around working evenings/weekends, as this will be a requirement.
THIS POST IS FIXED TERM FOR 12 MONTHS DUE TO APPRENTICE
Main duties of the job
Please see Job Description and Person Specification for full details of the main duties of this role, which include preparation and maintenance of case notes to a high standard, filing, various communication protocols and efficient use of I.T. systems as required.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person specification
Qualifications
Essential criteria
- Educated to NVQ Level 2 or able to demonstrate the equivalent level of knowledge, skills and experience
- Educated to GCSE grades A-C or level 2 or equivalent in Maths and English.
Desirable criteria
- Knowledge or experience of WPAS/IFIT or similar NHS systems
Experience
Essential criteria
- Experienced of using Microsoft office suite including virtual platforms
Aptitude and abilities
Essential criteria
- Adhere to and can demonstrate SBU Values & Behaviours
- Able to demonstrate team working
- Able to demonstrate tact and diplomacy when working with others
- Ability to work in a busy, sometimes stressful environment, and to deal with interruptions
- Ability to communicate with patients and staff on a face-to-face, telephone or virtual.
- Ability to make decisions in accordance with agreed departmental protocols
- Ability to plan and organise own time to facilitate the safe management of case notes
Desirable criteria
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Other
Essential criteria
- Ability to travel within geographical area. Able to work hours flexibly
- Commitment to self-development and to seek out learning to meet the needs of the service
- Ability to undertake light manual handling duties when retrieving, transporting and filing case notes/documents or other relevant information; using equipment complying with SBU policy and procedures
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Paul Coode
- Job title
- Business Support Manager - Operations
- Email address
- [email protected]
- Telephone number
- 01792 516532
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