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Job summary

Main area
Administration Support
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday 0900 to 1700)
Job ref
130-AC117-0725
Employer
Swansea Bay University Health Board
Employer type
NHS
Site
Tonna Hospital
Town
Neath
Salary
£24,433 - £26,060 per annum
Salary period
Yearly
Closing
16/07/2025 23:59

Employer heading

Swansea Bay University Health Board logo

Administration Officer

Band 3

Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.    


Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.

Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.


Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.


 

Job overview

An opportunity to join the MHLD Learning & Development team based in Tonna Hospital. The post holder will provide comprehensive administrative support to the Quality, Governance and Improvement Service team as needed.  You will be working alongside another administrator officer with an expectation to support each other as required. This includes; providing administrative support, arranging meetings, coordinating information, preparation of agendas, minute taking, data entry, generation of daily work list for administration staff and regular routine audits.

Main duties of the job

Communicate and liaise with staff and members of partner organisations,
• This is a key supporting role in the effective running of the team, which includes the management of resources as part of the core duties. Adopt a flexible approach when the needs of the service require. Provide support to business and project processes.
• Produce work to deadlines whilst ensuring compliance with health board policies
• Provide support to staff within the team/office
• Provision of records and extracts (manual and electronic) for completion of audits.
• Provide a diary management service with the ability to resolve conflicting diary appointments and schedules.
• Make judgements involving straightforward job-related facts or situations, such as choosing and booking appropriate venues/rooms based on requirements and in line with agreed policies and procedures, resolving conflicting diary appointments and schedules.

Working for our organisation

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board. 

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

The postholder will also need to be able to travel to various sites across the MHLD Service group area.

Person specification

Essential Experience

Essential criteria
  • Demonstrate experience in an administrative role requiring the accurate identification and extraction of records

Essential Qualifications & Knowledge

Essential criteria
  • Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational
  • Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience
  • Good knowledge of MS Office Suite
  • Thorough understanding of office procedures

Essential Aptitude and abilities

Essential criteria
  • Ability to work on own initiative and manage own workload
  • Good written and verbal communication skills
  • Ability to work on own initiative and manage own workload

Employer certification / accreditation badges

Apprenticeships logoStonewall Health ChampionsStop Smoking Wales is the NHS Smoking Cessation Service in WalesStonewall Hyrwyddwr Amrywiaeth Diversity ChampionDisability confident employerEmployer pledge demonstrating a commitment to change how we think and act about mental healthEmployer pledge demonstrating a commitment to change how we think and act about mental healthCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
John Griffiths
Job title
Team Manager
Email address
[email protected]
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