Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Administration
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday - Friday)
Job ref
130-AC089-0625
Employer
Swansea Bay University Health Board
Employer type
NHS
Site
Neath Port Talbot Hospital
Town
Port Talbot
Salary
£24,433 - £26,060 per annum
Salary period
Yearly
Closing
10/06/2025 23:59

Employer heading

Swansea Bay University Health Board logo

Occupational Therapy Clerical Assistant

Band 3

Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.    


Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.

Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.


Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.


 

Job overview

Come and join the innovative Occupational Therapy team in Swansea Bay University Health Board.

There is a permanent, full-time Clerical assistant post available to support the OT team at Neath Port Talbot Hospital. Working days will be Monday - Friday, working 37.5hrs

The role involves supporting the Locality Lead OT, as well as helping to manage waiting lists, liaising with the public and streamlining current systems with the use of technology.

 

Main duties of the job

To be a member of the Occupational Therapy team supporting therapists in the delivery of an Occupational Therapy Service. 

To provide an efficient clerical and word processing service skills to the Occupational Therapy service To develop and maintain effective systems of work appropriate to the department, in line with Health Board Policies  

To manage the waiting lists using appropriate electronic systems for outpatients attending the department 

To participate in CPD and develop skills and knowledge through participation supervision and other identified developmental activities. 

To provide cover for other clerical staff within therapies to include general reception duties as delegated by Locality Lead. 

To manage staff queries independently within appropriate guidelines (e.g. A/L, sickness, Payroll). 

Carry out administrative duties in relation to clinical, service, departmental needs. 

We encourage you to contact us to discuss more specific details regarding the service area and job role

Working for our organisation

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services – we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Detailed job description and main responsibilities

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

 

Person specification

Qualifications

Essential criteria
  • Good standard of education
Desirable criteria
  • Recognised computer qualification or equivalent proven working experience

Experience & Knowledge

Essential criteria
  • Able to demonstrate an advanced level of proficiency and evidence of experience of Microsoft office applications (incl. Word, excel, powerpoint)
  • Experience of data entry
Desirable criteria
  • Experience of working and reporting from database applications

Skills & Abilities

Essential criteria
  • Effective communication skills – verbal and written
  • Evidence of proven organisational skills with the ability to plan, prioritise and use initiative to meet own and department deadlines
  • Ability to deal with patients/visitors face-to-face and via the telephone
  • Proven ability to prioritise and delegate work to meet deadlines
Desirable criteria
  • Advanced computer skills in a variety of software applications

Employer certification / accreditation badges

Apprenticeships logoStonewall Health ChampionsStop Smoking Wales is the NHS Smoking Cessation Service in WalesStonewall Hyrwyddwr Amrywiaeth Diversity ChampionDisability confident employerEmployer pledge demonstrating a commitment to change how we think and act about mental healthEmployer pledge demonstrating a commitment to change how we think and act about mental healthCore principles

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Su Learmonth
Job title
Locality Lead Occupational Therapist
Email address
[email protected]
Telephone number
01639 862320
Apply online nowAlert me to similar vacancies