Job vacancy: Information Governance Assurance Officer, Swansea Bay University Health Board, Port Talbot

Job summary

Main area: Information Governance
Grade: Band 6
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 130-AC187-1025

Employer: Swansea Bay University Health Board
Employer type: NHS
Site: Swansea Bay University Health Board Headquarters
Town: Port Talbot
Salary: £39,263 - £47,280 per annum
Salary period: Yearly
Closing: 16/11/2025 23:59

Information Governance Assurance Officer

Band 6

Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.

Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.

Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh.

Person specification

Qualifications

Essential criteria

Degree level or equivalent management experience
Evidence of continuous professional development
Data Protection professional qualification

Knowledge

Essential criteria

Expert knowledge and understanding in the principles of the DPA, GDPR, FOIA and NHS Code of Confidentiality, or a willingness to study for a certificated course and the ability to pass the examination
Expert knowledge in the areas of Caldicott, patient confidentiality, WASPI and information sharing, privacy notices, Data Protection Impact Assessments and information security, or a willingness to study for a certificated course and the ability to pass the examination

Desirable criteria

Knowledge of risk management processes
Knowledge of Health and Care Standards

Experience

Essential criteria

Previous information governance experience
Previous breach/complaint management experience
Previous Data Protection Impact Assessment support & approval experience
Previous experience of report preparation and delivery
Previous experience of dealing with complex and confidential issues

Desirable criteria

Previous information/IT security experience
Previous auditing experience
Previous project management experience
Previous experience of working within the NHS or other healthcare setting
Successful change management and negotiation experience
Previous experience of risk assessment
Experience of using Datix system

Aptitude & Abilities

Essential criteria

Communication and Accuracy: Ability to communicate well with all levels of staff, patients and external organisations on a face-to-face basis, electronically and over the telephone/Excellent oral, numerical and written skills
Analytical and Judgement Skills: Ability to make decisions in accordance with agreed departmental protocols/Ability to work to agreed timescales/Ability to analyse and interpret complex information
Planning and Organisational Skills – Excellent time management skills, with the ability to re-prioritise as necessary in a changing environment, meeting agreed timescales
Professional Development: willingness and ability to learn new facts and put them into practice
Microsoft skills – Word, Excel, Powerpoint, Outlook, Teams
Ability to work both autonomously and also as part of a team

Desirable criteria

Other computer skills – Database updating and web page maintenance, SharePoint

Personal Attributes and Values

Essential criteria

Smart appearance, combined with ability to maintain a tidy, organised workspace
Ability to work in a busy, sometimes stressful environment, and to deal with interruptions and changing priorities
Professional and confident manner
Self motivated, dynamic and proactive
Adaptable and flexible to meet any changing service needs with enthusiasm
Highly confidential at all times
Ability to deal positively with difficult situations e.g. verbal abuse from patients / staff on an occasional basis
Commitment to embedding excellent information governance practices into all levels of staff and the organisation as a whole
Ability to work effectively at home or away from agreed base but still within SBU’s estate
Ability to drive within SBU’s geographical area

Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.

Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.

We are a Disability Confident Employer and applications are welcomed from persons with disabilities. A disability will not prejudice your application. If you are unable to submit your application in the requested format because of a disability please contact the Recruitment Team, who will agree a more suitable way for you to apply. All disabled applicants who meet the essential criteria listed in the Person Specification will be invited to interview.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.