Job summary
- Main area
- Morriston Service Group
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 130-AC020-0425
- Employer
- Swansea Bay University Health Board
- Employer type
- NHS
- Site
- Dulais Valley Primary Care Centre
- Town
- Seven Sisters, Neath
- Salary
- £24,433 - £26,060 per annum
- Salary period
- Yearly
- Closing
- 23/04/2025 23:59
Employer heading
Community Administrator (Virtual Ward)
Band 3
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
There is an exciting opportunity within Swansea Bay Virtual Ward Team for the right candidates.
We are looking for experienced and enthusiastic administrators HCSW's with a Level 3 vocational qualification in a relevant subject.
We have a Band 3 Community Administrator position positioned in the Upper Valley cluster.
The successful candidate will have access to ongoing support and a structured, robust induction and training package in order to develop into role.
Applicants to have excellent communication skills and have a flexible and adaptable approach to Community working
Main duties of the job
The post holder will provide comprehensive administrative support to the Service. This includes; providing administrative support to the team, arranging meetings, coordinating information, preparation of agendas, minute taking, data entry, generation of daily work list for administration staff and regular routine audits. The post holder will communicate and liaise with staff and members of partner organisations, produce work to deadlines whilst ensuring compliance with Health Board policies.
This is a key supporting role in the effective running of the team, which includes the management of resources as part of the core duties. The duties and responsibilities listed are not intended to be exhaustive, but are set out to indicate the main areas of activity currently expected. The post holder will, therefore, be expected to adopt a flexible approach when the needs of the service require
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
To discuss this post in more detail please contact;
Hannah Morgan
Clinical Manager Upper Valley Cluster
Person specification
Qualifications
Essential criteria
- Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience
Desirable criteria
- ECDL
Experience
Essential criteria
- Demonstrate experience in an administrative role
- Experience of communicating with all levels of professional staff and the public
- Experience of dealing with confidentiality, sensitive data, appropriate maintenance and storage of records
- Experience of transcribing and minute taking
- Working experience of Microsoft 365
Desirable criteria
- Administering finance systems, e.g. requisitions, budget monitoring
- Working in an NHS environment
- Experience of associated digital systems e.g. Vision, EMIS, Signal, WCP
Values
Essential criteria
- Shows empathy and compassion towards others – a natural disposition to put yourself in someone else’s shoes. Sees and treats others as individuals (patient, families, colleagues) and treats people with dignity and respect.
- Shows resilience, adaptability and flexible approach as situations arise and positivity when times are tough.
- Shows respect for others’ views and appreciate others’ inputs and encourage colleagues to display our values.
- Motivated to use initiative to recognise problems and seek solutions whilst understanding the importance of empowering and enabling others (patients, families, colleagues).
- Friendly and helpful disposition, awareness of how our own and others’ behaviours impact on people’s experiences and the organisation’s reputation.
- Willing to seek out learning, give and accept constructive feedback and committed to continuous improvement.
Knowledge and Skills
Essential criteria
- Good knowledge of MS 365
- Awareness of policies and procedures relating to dealing with confidential data, both personal and organisational
- Thorough understanding of office procedures
- Working knowledge of filing/data systems including record management
- Ability to work on own initiative and manage own workload
- Able to manage diaries
- Advanced keyboard skills
- Good written and verbal
- communication skills
- Good organisational skills
- Ability to work within a team and to take direction from senior team members
- Problem solving and fact finding
Desirable criteria
- Ability to speak welsh or willingness to learn
Other
Essential criteria
- Ability to work to deadlines and under pressure
- Ability to work/travel across the SBUHB boundary
- Able to work on own initiative
- Good time management
- Respect confidentiality
- Keen to learn and develop skills
Desirable criteria
- Continued Personal Development
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Hannah Morgan
- Job title
- Clinical Manager
- Email address
- [email protected]
- Telephone number
- 07855 184483
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