Job summary
- Main area
- Living Well Service Navigator
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 130-ACS076-0625
- Employer
- Swansea Bay University Health Board
- Employer type
- NHS
- Site
- Beacon Centre for Health
- Town
- Swansea
- Salary
- £26,928 - £29,551 per annum
- Salary period
- Yearly
- Closing
- 07/07/2025 23:59
Employer heading

Living Well Service Navigator
Band 4
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
An exciting opportunity has arisen for a dynamic, motivated individual to join Swansea Community Medicines Management Team.
The post will be within the Living Well Service to provide support to individuals in the community setting. The post is ideal for an enthusiastic individual who would like join a friendly, vibrant and forward thinking team. It would suit someone interested in integrated working who is committed to developing and expanding their skills to achieve the best quality care and outcomes for patients in their own homes.
Through collaboration with a range of health and social care professionals, the post holder will work collaboratively with patients and others to promote self-management, early intervention and, where needed, improve support for the older person and those with frailty, along with involvement in discharge planning.
The role includes home visiting; providing interventions to individuals within their own home, involving lone working without direct supervision. You will liaise with a wide range of Health & Social Care professionals to identify solutions for individuals in a multidisciplinary network. Delivering training to relevant staff groups will also be included, and participation in audit processes.
If you are motivated, an excellent communicator and looking for a new challenge we would love to hear from you.
Main duties of the job
The Living Well Service Navigator (CRT) will join an integrated, multidisciplinary community resource team to deliver support and education linked to care in domiciliary and intermediate settings. With an emphasis on self-management, early intervention and prevention for the older person, the post holder will contribute to improving patient outcomes, well-being and minimising harm, including avoiding unscheduled care, admissions, and delays to transfers of care. The role includes:
- Through collaboration with a range of health and social care professionals, the post holder will work collaboratively with patients and others to promote self-management, early intervention and, where needed, improve support for the older person and those with frailty, along with involvement in discharge planning.
- The post holder will participate in the safe and effective patient flow from secondary care to care of the CRT as well as supporting those in the community with Reablement needs in conjunction with the wider MDT
- To work under the direction and supervision of registrant staff in the provision of health care to individuals who meet the criteria for Medicines Management Team (MMT) within CRT in the community setting
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Person specification
Essential Qualification + Knowledge
Essential criteria
- QCF level 3 in health and/or social care or equivalent
- Thorough understanding of Swansea Medicines Management policy and Procedures within domiciliary care setting
- Successfully completed Swansea Medicines Management training for care workers
- Successfully completed Swansea Medicines Management Competency Assessor (MMCA) training or willing to do so
- An understanding of the importance in independent living for older and vulnerable people and the motivation to deliver positive outcomes for individuals
Desirable criteria
- Awareness of assistive technologies and their benefits for maintaining independence
Experience
Essential criteria
- Experience of working within a community setting
- Experience of working to an enabling model of care within the Local Authority/Health Board
- Experience of working with vulnerable adults or members of the public in health, social care, or voluntary sector setting
Desirable criteria
- Experience of working with older people
- Experience of working with adults with complex disabilities
Aptitude and abilities
Essential criteria
- Excellent communication and interpersonal skills, good analytical skills and the ability to solve problems logically
- Adhere to and can demonstrate SBU Values and Behaviours
- Ability to carry out designated tasks unsupervised, team working skills and care delivery
- Computer literate with an ability to use Microsoft office packages, health board and local authority ICT systems (or willingness to learn these)
- Independently mobile within a geographical area to undertake home visits etc
- Understanding of personal health and safety responsibilities including lone working issues and infection control
Desirable criteria
- Welsh language skills are desirable levels 1 to 5 in understanding, speaking, reading and writing in Welsh
- Ability to undertake Point of Care testing for INR
Other essential criteria
Essential criteria
- Ability to travel within geographical area
- Able to work hours flexibly
- Satisfactory Standard/Enhanced DBS clearance including and adult and children barred list check (if required for post)
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Lisa Williams
- Job title
- Medicine Management Team Lead
- Email address
- [email protected]
- Telephone number
- 01792 517978
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