Job overview

We are inviting applications from individuals with excellent organisation skills, ability to work within our neonatal unit as a member of the admin team. The successful candidate will be able to communication with staff, servicer users, visitors and carers in a professional manner. The successful candidate must be computer literate, able to use Microsoft office packages and a good telephone manner.

Swansea Bay University Health Board is a great place to work and has a sound future as a leading provider of excellent neonatal care. The Health Board invests in its staff and seeks to provide them with opportunities for training and personal development.

Main duties of the job

The post holder will provide a comprehensive clerical and reception administrative service, demonstrating a courteous, professional, and sensitive approach at all times prioritising their time, and demonstrate a high degree of flexibility and will maintain records both manually and on computerised systems.

Handling sensitive and confidential information, i.e. patient /staffing information, or service data etc. 

Deliver a client focussed service promoting good customer service and effective working relationships. 

Provide a clerical and word processing service associated with correspondence, reports, and other similar documentation as directed by the Manager. 

Provide clerical and administrative support during colleagues’ absences due to annual leave and sickness.

Working for our organisation

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board. 

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.