Job summary
- Main area
- Radiology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 130-AC075-0525
- Employer
- Swansea Bay University Health Board
- Employer type
- NHS
- Site
- Singleton Hospital
- Town
- Swansea
- Salary
- £24,433 - £26,060 per annum pro rata
- Salary period
- Yearly
- Closing
- 29/05/2025 23:59
Employer heading

Clerical Officer
Band 3
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
To provide administration support to specific areas within the Radiology Directorate as required.
To provide admin support to all staff within the radiology directorate and create and mange appointments for all imaging modalities.
Main duties of the job
An exciting opportunity has arisen to join our Radiology Team, based at Singleton Hospital.
We are looking to recruit a full and part time post, Monday – Friday, 8:30-5pm.
The successful candidate will need to be able to organise and prioritise own workload and work on their own initiative.
They should have good numeracy skills, some background knowledge of radiology procedures office administration experience and a good knowledge of Microsoft Office 365 packages.
Duties will include:
Providing administration support to specific areas within the Radiology Directorate as required.
Providing and distributing reports for specific areas of work to the relevant teams.
If you are driven, enthusiastic, and are suitably qualified, this post will offer an exciting new challenge.
Full training will be given.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications & Knowledge
Essential criteria
- A Levels or equivalent
- Numeracy and literacy skills
- ILM management level 3 qualification or equivalent operational experience
- Radiology specific competency – understanding of the patient requirements and associated examinations
- An understanding of service provisions. Knowledge of the data Protection Act To participate in Mandatory Health Board training including, Fire, Violence and Aggression, Manual Handling & Major Incident Training
Desirable criteria
- ECDL or equivalent computer courses
Experience
Essential criteria
- Previous clerical experience is essential in a healthcare environment
- Experience using Patient Information Systems
- Managing and supervising of other staff
- Managing non routine queries
Aptitude and abilities
Essential criteria
- Ability to work as part of a multi-disciplinary team and focus on patient care and service provision.
- Keyboard skills
- Good interpersonal and communication skills
- Ability to demonstrate tact, sensitivity and diplomacy
- Ability to follow policies and procedures accurately and maintain consistency
- Ability to identify and raise problems appropriately
- A self-motivated individual with the ability to relate well to clinicians and other members of staff
- Able to maintain confidentiality
Desirable criteria
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Other Essential Criteria
Essential criteria
- Ability to travel within geographical area.
- Able to work hours flexibly
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Bev McPhail
- Job title
- Office Manager
- Email address
- [email protected]
- Telephone number
- 01792 286307
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