Job summary
- Main area
- Senior Healthcare Assistant
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (8.30am - 4.30pm Monday - Friday)
- Job ref
- 130-ACS077-0625
- Employer
- Swansea Bay University Health Board
- Employer type
- NHS
- Site
- Ty Garngoch
- Town
- Swansea
- Salary
- £24,433 - £26,060 per annum
- Salary period
- Yearly
- Closing
- 03/07/2025 23:59
- Interview date
- 24/07/2025
Employer heading

Senior Healthcare Assistant
Band 3
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.
Swansea Bay University Health Board reserve the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore we encourage early applications to ensure consideration for this post.
Prior consideration for this vacancy will be given to staff currently awaiting redeployment and we therefore reserve the right to withdraw this advert at any stage.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job overview
The Senior Healthcare Assistant (Level 3) has a greater degree of autonomy than the Healthcare Assistant and undertakes a
broader range of health and care in accordance with policy and procedures. The post holder will work on their own initiative, within the care home in-reach team
undertaking delegated tasks with appropriate supervision in place from a registered practitioner/assistant practitioner.
• The post holder contributes to assessment and assists in the development, implementation, and evaluation of
individualised plans of care and support. They will supervise other staff and promote the delivery of high-quality care.
• Assist the Registered Practitioner/Assistant Practitioner in the assessment, on-going assessment, planning,
management, and evaluation of the delivery of care in a community setting.
• Under direction of the Registered Practitioner/Assistant Practitioner, supports appropriate individualised, clinical/risk
assessments providing accurate feedback as necessary.
• Deliver safe, high quality, compassionate care following individualised care plans and treatment interventions
determined by the Registered Practitioner. This will include supporting patients with all aspects of the fundamentals of
care including activities of daily living, providing feedback on progress against the plans.
Responsible to: Team Leader and Lead Nurse
Reporting: Accountable: Professionally
Main duties of the job
Delivering Patient Care
• Carry out specific delegated clinical and care tasks and responsibilities to a high standard and competency, under the
direction and supervision of a Registered Practitioner/Assistant Practitioner. This role will include autonomous and lone
working in a community setting. This will include:
• Performing patient observations: temperature, blood pressure, pulse, oxygen saturation, blood glucose and
urinalysis, routine ECG, venepuncture.
• Working with patients with complex mental health needs and forensic histories. The need to observe patients’
behaviour, interactions, and overall general presentation to ensure the individual’s mental health remains at
base line or if there is a change the identified management plans in the risk assessments and care and
treatment plans can be followed.
• As appropriate to area of work administering rescue medication (Naloxone) for named individuals as
delegated within a person-centred care plan. The need to part take in physical interventions (RPI) including
the physical restraint of a person whilst a Registered Practitioner administers prescribed rapid intramuscular
medication.
• Observation of behaviours e.g. agitated, upset or anxious presentations etc and either de-escalate within
competencies or refer to the Clinician
• Develops competencies and practices clinical skills required to deliver care relevant to patient group and within the
agreed scope of practice for the Senior Healthcare Assistant.
Working for our organisation
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply
Person specification
Qualifications
Essential criteria
- Minimum of Qualification Credit Framework – QCF Level 3 (formerly NVQ Level 3)
- Evidence of maintaining their personal development, demonstrates an understanding of the scope of the role in the context of the nursing team.
- Evidence of working within specialist care setting. Knowledge and understanding of the Code of Conduct for Healthcare Support Workers in Wales
- Knowledge of the fundamental’s aspects of care and the importance of the promotion of health and wellbeing, understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements, Understands the principles of confidentiality, and principles of consent prior to undertaking care behaviour and wellbeing/mental requirements health or learning disability requirements
- Understands the principles of Safeguarding adults/children to keep patients within their care safe, understanding of when to seek advice and escalate to the appropriate registered professional for expert help and advice, Understanding of the Health Board’s Values and Behaviour Framework
Desirable criteria
- Qualification Credit Framework – QCF Level 3 (formerly NVQ Level 3)
- Evidence attendance at courses / study days pertinent to speciality e.g. working within the community/forensic Mental Health patients who have required a minimum of Medium Secure Care Services etc.
- Understanding of caring for individuals with particular conditions; for example, dementia, mental illness, learning disabilities relevant to area of practice
Aptitudes and Abilities
Essential criteria
- Adhere to and can demonstrate SBU Values & Behaviours
- Caring, compassionate attitude to patients and clients Able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team, Able to undertake specific procedures involving physical skills commensurate with practice area e.g. recording of vital signs, venepuncture
- Ability to work effectively as a team player under appropriate supervision, and as part of a multidisciplinary team. Able to organise self and others to achieve delegated task. Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety. Ability to deal with non-routine and unpredictable nature of the workload, prioritise workload and individual patient contact.
Desirable criteria
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Fiona Cheek
- Job title
- Team Leader - Care Home In Reach Team
- Email address
- [email protected]
- Telephone number
- 01792 531200
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